Question 1

What are the different markets in which
        ServiceSource and
        Upcall compete against each other?

Accepted Answer

ServiceSource and
        Upcall compete against each other in
        the Outsourced Sales, Account Based Marketing, User Onboarding And Engagement.

Question 2

How does the market share of
        ServiceSource
        and Upcall compare in the
        Outsourced Sales market?

Accepted Answer

In the Outsourced Sales market,
        ServiceSource has a
        60.12%
        market share in comparison to
        Upcall’s
        8.59%.
        Since it has a better market share coverage,
        ServiceSource holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Outsourced Sales category, while
        Upcall holds the
        4th spot.

Question 3

How many customers are acquired by
        ServiceSource and
        Upcall in the
        Outsourced Sales segment?

Accepted Answer

ServiceSource has
        98 customers and
        Upcall has
        14 customers in the
        Outsourced Sales
        segment. ServiceSource has
        84 more customers than
        Upcall in this category.

Question 4

What are the countries in which
        ServiceSource and
        Upcall has more customers?

Accepted Answer

ServiceSource has more customers in United States, United Kingdom and Ireland.
Upcall has more customers in United States, France and Turkey.

ServiceSource Vs Upcall : In-Depth Comparison

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Comparing the customer bases of ServiceSource and Upcall

Comparing the market share of ServiceSource and Upcall

Compare ServiceSource vs Upcall customers by geography

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