Question 1

What are the different markets in which
        Genesys Cloud and
        Swimlane compete against each other?

Accepted Answer

Genesys Cloud and
        Swimlane compete against each other in
        the Network Security.

Question 2

How does the market share of
        Genesys Cloud
        and Swimlane compare in the
        Network Security market?

Accepted Answer

In the Network Security market,
        Genesys Cloud has a
        0.08%
        market share in comparison to
        Swimlane’s
        0.02%.
        Since it has a better market share coverage,
        Genesys Cloud holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Network Security category, while
        Swimlane holds the
        29th spot.

Question 3

How many customers are acquired by
        Genesys Cloud and
        Swimlane in the
        Network Security segment?

Accepted Answer

Genesys Cloud has
        2,797 customers and
        Swimlane has
        612 customers in the
        Network Security
        segment. Genesys Cloud has
        2185 more customers than
        Swimlane in this category.

Question 4

What are the countries in which
        Genesys Cloud and
        Swimlane has more customers?

Accepted Answer

Genesys Cloud has more customers in United States, Australia and United Kingdom.
Swimlane has more customers in United States, United Kingdom and Canada.

Genesys Cloud Vs Swimlane : In-Depth Comparison

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Comparing the customer bases of Genesys Cloud and Swimlane

Comparing the market share of Genesys Cloud and Swimlane

Compare Genesys Cloud vs Swimlane customers by geography

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