Question 1

What are the different markets in which
        BoldChat and
        KeyReply compete against each other?

Accepted Answer

BoldChat and
        KeyReply compete against each other in
        the Live Chat, Mobile Customer Support, Cobrowsing.

Question 2

How does the market share of
        BoldChat
        and KeyReply compare in the
        Mobile Customer Support market?

Accepted Answer

In the Mobile Customer Support market,
        BoldChat has a
        72.55%
        market share in comparison to
        KeyReply’s
        1.33%.
        Since it has a better market share coverage,
        BoldChat holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Mobile Customer Support category, while
        KeyReply holds the
        6th spot.

Question 3

How many customers are acquired by
        BoldChat and
        KeyReply in the
        Mobile Customer Support segment?

Accepted Answer

BoldChat has
        2,022 customers and
        KeyReply has
        37 customers in the
        Mobile Customer Support
        segment. BoldChat has
        1985 more customers than
        KeyReply in this category.

Question 4

What are the countries in which
        BoldChat and
        KeyReply has more customers?

Accepted Answer

BoldChat has more customers in United States, United Kingdom and Canada.
KeyReply has more customers in Singapore, Indonesia and Malaysia.

BoldChat Vs KeyReply : In-Depth Comparison

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Comparing the customer bases of BoldChat and KeyReply

Comparing the market share of BoldChat and KeyReply

Compare BoldChat vs KeyReply customers by geography

Customer Movements for this month

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