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Zendesk Chat (Formerly Zopim)

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Zopim, a Zendesk product, offers Live Chat based customer engagement and customer support solutions

Live Chat
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Market Share of Zendesk Chat (Formerly Zopim)

Current Customer(s)

94892

Market Share (Est.)

14.48%

Ranking

#2

Top Competitors and Alternatives of Zendesk Chat (Formerly Zopim)

The top three of Zendesk Chat (Formerly Zopim)’s competitors in the Live Chat category are tawk.to with 18.60%, Intercom with 10.75%, PHP Live Chat with 7.43% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to12191218.60%Zendesk Chat (Formerly Zopim) vs tawk.to
Intercom7044810.75%Zendesk Chat (Formerly Zopim) vs Intercom
PHP Live Chat487217.43%Zendesk Chat (Formerly Zopim) vs PHP Live Chat
LiveChat337935.15%Zendesk Chat (Formerly Zopim) vs LiveChat
Zoho SalesIQ302714.62%Zendesk Chat (Formerly Zopim) vs Zoho SalesIQ
Crisp204973.13%Zendesk Chat (Formerly Zopim) vs Crisp
Drift150302.29%Zendesk Chat (Formerly Zopim) vs Drift
Smartsupp149212.28%Zendesk Chat (Formerly Zopim) vs Smartsupp
Smartsupp Live Chat148562.27%Zendesk Chat (Formerly Zopim) vs Smartsupp Live Chat
Olark125941.92%Zendesk Chat (Formerly Zopim) vs Olark
Tidio Chat120381.84%Zendesk Chat (Formerly Zopim) vs Tidio Chat
Pure Chat117861.80%Zendesk Chat (Formerly Zopim) vs Pure Chat
Freshchat109831.68%Zendesk Chat (Formerly Zopim) vs Freshchat
Salesforce Live Agent107271.64%Zendesk Chat (Formerly Zopim) vs Salesforce Live Agent
GetSiteControl102781.57%Zendesk Chat (Formerly Zopim) vs GetSiteControl
WhatsHelp96771.48%Zendesk Chat (Formerly Zopim) vs WhatsHelp
Muut62270.95%Zendesk Chat (Formerly Zopim) vs Muut
Chatra61880.94%Zendesk Chat (Formerly Zopim) vs Chatra
Visitor Chat60640.93%Zendesk Chat (Formerly Zopim) vs Visitor Chat
LivePerson58010.88%Zendesk Chat (Formerly Zopim) vs LivePerson
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Popular Comparisons

Top Competitors and Alternatives of Zendesk Chat (Formerly Zopim)

The top three of Zendesk Chat (Formerly Zopim)’s competitors in the Live Chat category are tawk.to with 18.60%, Intercom with 10.75%, PHP Live Chat with 7.43% market share.

Zendesk Chat (Formerly Zopim) vs tawk.to

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Zendesk Chat (Formerly Zopim) vs Intercom

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Zendesk Chat (Formerly Zopim) vs PHP Live Chat

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Zendesk Chat (Formerly Zopim) vs LiveChat

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Zendesk Chat (Formerly Zopim) vs Zoho SalesIQ

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Zendesk Chat (Formerly Zopim) vs Crisp

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Zendesk Chat (Formerly Zopim) vs Drift

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Zendesk Chat (Formerly Zopim) vs Smartsupp

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Customers of Zendesk Chat (Formerly Zopim)

Around the world in 2024, over 94854 companies have started using Zendesk Chat (Formerly Zopim) as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
vincimalta.com10,000+Rueil-MalmaisonIle-de-FranceFrance
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Oi SA em Recuperacao Judicial10,000+Rio de JaneiroRio de JaneiroBrazil
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State University Of New York10,000+AlbanyNew YorkUnited States
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LUSY ROSES, Spol. S R.O.10,000+NitraNitrianskySlovakia
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San Diego Unified School District10,000+San DiegoCaliforniaUnited States
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NYC Health & Hospitals10,000+New York CityNew YorkUnited States
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Save Mart Supermarkets10,000+ModestoCaliforniaUnited States
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Keller Williams At The Parks10,000+OrlandoFloridaUnited States
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Senac10,000+Sao PauloSao PauloBrazil
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Exela Technologies, Inc.10,000+IrvingTexasUnited States
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Zendesk Chat (Formerly Zopim) Customers by Products and Services

The top three products and services offering customers that use Zendesk Chat (Formerly Zopim) for Live Chat are Marketing (803), E-Commerce (712), Ecommerce (602).

Customers

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Zendesk Chat (Formerly Zopim) Customers by Employee Size

The majority of Zendesk Chat (Formerly Zopim)'s customers for the live-chat category fall in the company size of 0 - 9 employees (38568 companies), 20 - 49 employees (21162 companies), 10 - 19 employees (12669 companies).

Employee Size

Zendesk Chat (Formerly Zopim) Customers by Geography

The top three geographies of Zendesk Chat (Formerly Zopim) for live-chat are the United States with 34049(48.46%), United Kingdom with 8052(11.46%), India with 4568(6.50%) customers respectively.

Customers

Employees of Zendesk Chat (Formerly Zopim)

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Also see other Products/Services by Zendesk Chat (Formerly Zopim) in:

Live Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Zendesk Chat (Formerly Zopim) competitors?

Zendesk Chat (Formerly Zopim)’s Top competitors in the live-chat category are tawk.to, Intercom, PHP Live Chat. You can view a full list of Zendesk Chat (Formerly Zopim) competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk Chat (Formerly Zopim) and 40,000 other technologies on the internet. You can also compare Zendesk Chat (Formerly Zopim) and its feature with top competitors here : Zendesk Chat (Formerly Zopim) vs tawk.to Zendesk Chat (Formerly Zopim) vs Intercom Zendesk Chat (Formerly Zopim) vs PHP Live Chat.

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What is Zendesk Chat (Formerly Zopim) customer distribution based on company size?

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What is Zendesk Chat (Formerly Zopim) market share in the live-chat?

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What are the top countries that use Zendesk Chat (Formerly Zopim)?

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What are the top industries that use Zendesk Chat (Formerly Zopim)?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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