Question 1

What are the different markets in which
        Salesforce Live Agent and
        WhatsHelp compete against each other?

Accepted Answer

Salesforce Live Agent and
        WhatsHelp compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and WhatsHelp compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.62%
        market share in comparison to
        WhatsHelp’s
        1.47%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        WhatsHelp holds the
        17th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        WhatsHelp in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,725 customers and
        WhatsHelp has
        9,725 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        1000 more customers than
        WhatsHelp in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        WhatsHelp has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
WhatsHelp has more customers in Brazil, India and Italy.

Salesforce Live Agent Vs WhatsHelp : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and WhatsHelp

Comparing the market share of Salesforce Live Agent and WhatsHelp

Compare Salesforce Live Agent vs WhatsHelp customers by geography

Customer Movements for this month

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