Question 1

What are the different markets in which
        Freshchat and
        Visitor Chat compete against each other?

Accepted Answer

Freshchat and
        Visitor Chat compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        Freshchat
        and Visitor Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.67%
        market share in comparison to
        Visitor Chat’s
        0.91%.
        Since it has a better market share coverage,
        Freshchat holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Visitor Chat holds the
        19th spot.

Question 3

How many customers are acquired by
        Freshchat and
        Visitor Chat in the
        Live Chat segment?

Accepted Answer

Freshchat has
        11,058 customers and
        Visitor Chat has
        6,057 customers in the
        Live Chat
        segment. Freshchat has
        5001 more customers than
        Visitor Chat in this category.

Question 4

What are the countries in which
        Freshchat and
        Visitor Chat has more customers?

Accepted Answer

Freshchat has more customers in United States, United Kingdom and India.
Visitor Chat has more customers in United States, United Kingdom and France.

Freshchat Vs Visitor Chat : In-Depth Comparison

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Comparing the customer bases of Freshchat and Visitor Chat

Comparing the market share of Freshchat and Visitor Chat

Compare Freshchat vs Visitor Chat customers by geography

Customer Movements for this month

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