Question 1

What are the different markets in which
        Smartsupp and
        Drift compete against each other?

Accepted Answer

Smartsupp and
        Drift compete against each other in
        the Live Chat, Account Based Marketing, Appointments And Scheduling, Artificial Intelligence, Instant Messaging And Chat.

Question 2

How does the market share of
        Smartsupp
        and Drift compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Smartsupp has a
        2.30%
        market share in comparison to
        Drift’s
        1.59%.
        Since it has a better market share coverage,
        Smartsupp holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Drift holds the
        12th spot.

Question 3

How many customers are acquired by
        Smartsupp and
        Drift in the
        Live Chat segment?

Accepted Answer

Smartsupp has
        16,908 customers and
        Drift has
        11,697 customers in the
        Live Chat
        segment. Smartsupp has
        5211 more customers than
        Drift in this category.

Question 4

What are the countries in which
        Smartsupp and
        Drift has more customers?

Accepted Answer

Smartsupp has more customers in Czech Republic, Poland and Spain.
Drift has more customers in United States, United Kingdom and Canada.

Smartsupp Vs Drift : In-Depth Comparison

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Comparing the customer bases of Smartsupp and Drift

Comparing the market share of Smartsupp and Drift

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