Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
FAQs
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Salesforce Live Agent
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Salesforce Live Agent behind the scenes of the Customer Success Platform! Follow for exclusive access to broadcast coverage.
Market Share of Salesforce Live Agent
- Current Customer(s) The number of companies that currently use Salesforce Live Agent
- 10601
- Websites Added The number of companies that have started using Salesforce Live Agent in the past month.
86- compared to last month
- Websites Dropped The number of companies that have stopped using Salesforce Live Agent in the past month.
42- compared to last month
Top Competitors and Alternatives of Salesforce Live Agent
The top three of Salesforce Live Agent’s competitors in the Live Chat category are tawk.to with 16.89%, Zendesk Chat (Formerly Zopim) with 14.48%, Intercom with 10.93% market share.
Popular Comparisons
Top Competitors and Alternatives of Salesforce Live Agent
The top three of Salesforce Live Agent’s competitors in the Live Chat category are tawk.to with 16.89%, Zendesk Chat (Formerly Zopim) with 14.48%, Intercom with 10.93% market share.
Customers of Salesforce Live Agent
Around the world in 2023, over 7813 companies have started using Salesforce Live Agent as Live Chat tool.
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Salesforce Live Agent Customers by Industry
The three top industries that use Salesforce Live Agent for Live Chat are Technology (94), Education (82), Marketing (82).
Salesforce Live Agent Customers by Employee Size
The majority of Salesforce Live Agent’s customers for the live-chat category fall in the company size of 0 - 9 employees (2563 companies), 20 - 49 employees (2040 companies), 100 - 249 employees (1352 companies).
Salesforce Live Agent Customers by Geography
The top three geographies of Salesforce Live Agent for live-chat are the United States with 6415(60.51%), United Kingdom with 646(6.09%), Australia with 481(4.54%) customers respectively.
Employees of Salesforce Live Agent
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FAQ
Find answers to the most often asked questions by users.
Who are the top Salesforce Live Agent competitors?
Salesforce Live Agent’s Top competitors in the live-chat category are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. You can view a full list of Salesforce Live Agent competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Salesforce Live Agent and 40,000 other technologies on the internet.You can also compare Salesforce Live Agent and its feature with top competitors here : Salesforce Live Agent vs tawk.to Salesforce Live Agent vs Zendesk Chat (Formerly Zopim) Salesforce Live Agent vs Intercom .
What is Salesforce Live Agent customer distribution based on company size?
The majority of Salesforce Live Agent’s customers for the live-chat category fall in the company size of 0 - 9 employees (2563 companies), 20 - 49 employees (2040 companies), 100 - 249 employees (1352 companies). You can view a distribution chart of Salesforce Live Agent customers by company size .
What is Salesforce Live Agent market share in the live-chat?
Salesforce Live Agent has market share of 1.54% in live-chat market. Salesforce Live Agent competes with 271 competitor tools in live-chat category. The top alternatives for Salesforce Live Agent live-chat tool are tawk.to with 16.89%, Zendesk Chat (Formerly Zopim) with 14.48%, Intercom with 10.93% market share.
What are the top industries that use Salesforce Live Agent?
Top industries that use Salesforce Live Agent for live-chat are Technology (94), Education (82), Marketing (82).
What are the top countries that use Salesforce Live Agent?
Around the world in 2023, over 7813 companies have started using Salesforce Live Agent as live-chat tool. Companies using Salesforce Live Agent for live-chat are majorly from United States with 6415 customers. 60.51% of Salesforce Live Agent customers are from the United States. Other top countries using Salesforce Live Agent are United Kingdom and Australia with 646(6.09%) and 481(4.54%) customers respectively.
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