Question 1

What are the different markets in which
        WhatsHelp and
        Provide Support compete against each other?

Accepted Answer

WhatsHelp and
        Provide Support compete against each other in
        the Live Chat, Instant Messaging And Chat.

Question 2

How does the market share of
        WhatsHelp
        and Provide Support compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        WhatsHelp has a
        1.42%
        market share in comparison to
        Provide Support’s
        0.53%.
        Since it has a better market share coverage,
        WhatsHelp holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Provide Support holds the
        26th spot.

Question 3

How many customers are acquired by
        WhatsHelp and
        Provide Support in the
        Live Chat segment?

Accepted Answer

WhatsHelp has
        9,411 customers and
        Provide Support has
        3,524 customers in the
        Live Chat
        segment. WhatsHelp has
        5887 more customers than
        Provide Support in this category.

Question 4

What are the countries in which
        WhatsHelp and
        Provide Support has more customers?

Accepted Answer

WhatsHelp has more customers in Brazil, India and Italy.
Provide Support has more customers in United States, United Kingdom and Canada.

WhatsHelp Vs Provide Support : In-Depth Comparison

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Comparing the customer bases of WhatsHelp and Provide Support

Comparing the market share of WhatsHelp and Provide Support

Compare WhatsHelp vs Provide Support customers by geography

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