Categories where Drift and Oracle Service Cloud (formerly RightNow) compete
Drift
Comparing the customer bases of Drift and Oracle Service Cloud (formerly RightNow), we can see that Drift has 15083 customer(s), while Oracle Service Cloud (formerly RightNow) has 1985 customer(s). In the Live Chat category, with 15083 customer(s) Drift stands at 8th place by ranking, while Oracle Service Cloud (formerly RightNow) with 1985 customer(s), is at the 33rd place.
Drift
8th
15083 Customer
Oracle Service Cloud (formerly RightNow)
33rd
1985 Customer
Drift has a 2.27% market share in the Live Chat category, while Oracle Service Cloud (formerly RightNow) has a 0.30% market share in the same space.
Comparing Drift and Oracle Service Cloud (formerly RightNow) customers based on their geographic location, we can see that Drift has more customers in United States, United Kingdom and Canada, while Oracle Service Cloud (formerly RightNow) has more customers in United States.
Drift
Oracle Service Cloud (formerly RightNow)
Gain actionable insights about the buying patterns of Drift vs Oracle Service Cloud (formerly RightNow)’s target audience.
Drift
New
146 Customer
Lost
280 Customer
Oracle Service Cloud (formerly RightNow)
New
8 Customer
Lost
5 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Drift and Oracle Service Cloud (formerly RightNow) compete against each other?
Drift and Oracle Service Cloud (formerly RightNow) compete against each other in the Live Chat, Account Based Marketing, Appointments And Scheduling, Help Desk And Ticketing, Instant Messaging And Chat.
How does the market share of Drift and Oracle Service Cloud (formerly RightNow) compare in the Live Chat market?
How many customers are acquired by Drift and Oracle Service Cloud (formerly RightNow) in the Live Chat segment?
What are the countries in which Drift and Oracle Service Cloud (formerly RightNow) has more customers?
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