Question 1

What are the different markets in which
        Tidio Chat and
        Nice.Chat compete against each other?

Accepted Answer

Tidio Chat and
        Nice.Chat compete against each other in
        the Live Chat, Customer Support Services, Sales Productivity.

Question 2

How does the market share of
        Tidio Chat
        and Nice.Chat compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Tidio Chat has a
        1.80%
        market share in comparison to
        Nice.Chat’s
        0.00%.
        Since it has a better market share coverage,
        Tidio Chat holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Nice.Chat holds the
        200th spot.

Question 3

How many customers are acquired by
        Tidio Chat and
        Nice.Chat in the
        Live Chat segment?

Accepted Answer

Tidio Chat has
        11,961 customers and
        Nice.Chat has
        9 customers in the
        Live Chat
        segment. Tidio Chat has
        11952 more customers than
        Nice.Chat in this category.

Question 4

What are the countries in which
        Tidio Chat and
        Nice.Chat has more customers?

Accepted Answer

Tidio Chat has more customers in United States, United Kingdom and Brazil.
Nice.Chat has more customers in United States, Czech Republic and Ukraine.

Tidio Chat Vs Nice.Chat : In-Depth Comparison

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Comparing the customer bases of Tidio Chat and Nice.Chat

Comparing the market share of Tidio Chat and Nice.Chat

Compare Tidio Chat vs Nice.Chat customers by geography

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