Question 1

What are the different markets in which
        Salesforce Live Agent and
        MongooseIM compete against each other?

Accepted Answer

Salesforce Live Agent and
        MongooseIM compete against each other in
        the Live Chat, Instant Messaging.

Question 2

How does the market share of
        Salesforce Live Agent
        and MongooseIM compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.65%
        market share in comparison to
        MongooseIM’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        MongooseIM holds the
        234th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        MongooseIM in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,969 customers and
        MongooseIM has
        3 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10966 more customers than
        MongooseIM in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        MongooseIM has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
MongooseIM has more customers in India, United States and United Kingdom.

Salesforce Live Agent Vs MongooseIM : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and MongooseIM

Comparing the market share of Salesforce Live Agent and MongooseIM

Compare Salesforce Live Agent vs MongooseIM customers by geography

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