Question 1

What are the different markets in which
        Salesforce Live Agent and
        Mibew compete against each other?

Accepted Answer

Salesforce Live Agent and
        Mibew compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and Mibew compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.65%
        market share in comparison to
        Mibew’s
        0.02%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Mibew holds the
        103rd spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Mibew in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,917 customers and
        Mibew has
        148 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10769 more customers than
        Mibew in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Mibew has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
Mibew has more customers in Brazil, United States and Netherlands.

Salesforce Live Agent Vs Mibew : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Mibew

Comparing the market share of Salesforce Live Agent and Mibew

Compare Salesforce Live Agent vs Mibew customers by geography

Customer Movements for this month

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