Categories where Intercom and Freshchat compete
Intercom
Comparing the customer bases of Intercom and Freshchat, we can see that Intercom has 71127 customer(s), while Freshchat has 11051 customer(s). In the Live Chat category, with 71127 customer(s) Intercom stands at 3rd place by ranking, while Freshchat with 11051 customer(s), is at the 14th place.
Intercom
3rd
71127 Customer
Freshchat
14th
11051 Customer
Intercom has a 10.74% market share in the Live Chat category, while Freshchat has a 1.67% market share in the same space.
Comparing Intercom and Freshchat customers based on their geographic location, we can see that Intercom has more customers in United States, United Kingdom and Canada, while Freshchat has more customers in United States.
Intercom
Freshchat
Gain actionable insights about the buying patterns of Intercom vs Freshchat’s target audience.
Intercom
New
848 Customer
Lost
1150 Customer
Freshchat
New
23 Customer
Lost
113 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Intercom and Freshchat compete against each other?
Intercom and Freshchat compete against each other in the Instant Messaging And Chat, Live Chat, Communication, Customer Engagement, Customer Experience.
How does the market share of Intercom and Freshchat compare in the Live Chat market?
How many customers are acquired by Intercom and Freshchat in the Live Chat segment?
What are the countries in which Intercom and Freshchat has more customers?
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