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Intercom

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Intercom, Inc. is the engages in wholesale, distribution, and manufacturing of long-distance prepaid calling cards and prepaid wireless products.

Live Chat
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Market Share of Intercom

Current Customer(s)

132416

Market Share (Est.)

18.35%

Ranking

#2

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Live Chat category are tawk.to with 20.56%, Zendesk Chat (Formerly Zopim) with 13.02%, PHP Live Chat with 6.42% market share.

TechnologyDomainsMarket Share (Est.)Versus page
tawk.to14837420.56%Intercom vs tawk.to
Zendesk Chat (Formerly Zopim)9395313.02%Intercom vs Zendesk Chat (Formerly Zopim)
PHP Live Chat463026.42%Intercom vs PHP Live Chat
Zoho SalesIQ316274.38%Intercom vs Zoho SalesIQ
LiveChat302364.19%Intercom vs LiveChat
Crisp245083.40%Intercom vs Crisp
Smartsupp168952.34%Intercom vs Smartsupp
Smartsupp Live Chat166152.30%Intercom vs Smartsupp Live Chat
Tidio Chat132231.83%Intercom vs Tidio Chat
GetSiteControl128801.78%Intercom vs GetSiteControl
Drift115051.59%Intercom vs Drift
WhatsHelp108061.50%Intercom vs WhatsHelp
Olark104551.45%Intercom vs Olark
Pure Chat101251.40%Intercom vs Pure Chat
Freshchat98051.36%Intercom vs Freshchat
Visitor Chat78051.08%Intercom vs Visitor Chat
Chatra63310.88%Intercom vs Chatra
Salesforce Live Agent62200.86%Intercom vs Salesforce Live Agent
My LiveChat52890.73%Intercom vs My LiveChat
Formilla48560.67%Intercom vs Formilla
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Popular Comparisons

Top Competitors and Alternatives of Intercom

The top three of Intercom’s competitors in the Live Chat category are tawk.to with 20.56%, Zendesk Chat (Formerly Zopim) with 13.02%, PHP Live Chat with 6.42% market share.

Intercom vs tawk.to

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Intercom vs Zendesk Chat (Formerly Zopim)

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Intercom vs PHP Live Chat

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Intercom vs Zoho SalesIQ

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Intercom vs LiveChat

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Intercom vs Crisp

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Intercom vs Smartsupp

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Intercom vs Smartsupp Live Chat

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Customers of Intercom

Around the world in 2025, over 132416 companies have started using Intercom as Live Chat tool.

CustomersEmployee RangeCityRegionCountrySocial Links
IIFL Securities10,000+MumbaiMaharashtraIndia
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XM10,000+LimassolLimassolCyprus
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BambooHR10,000+DraperUtahUnited States
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Ford Universidad, S.A. De C.V.10,000+San Nicolas de los GarzaNuevo LeonMexico
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Metropolis Technologies10,000+Santa MonicaCaliforniaUnited States
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Lyft10,000+San FranciscoCaliforniaUnited States
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AkzoNobel Refinish10,000+Estonia
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Chicago Tribune10,000+ChicagoIllinoisUnited States
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Digital Assets10,000+SunnyvaleCaliforniaUnited States
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NFTX10,000+VancouverBritish ColumbiaCanada
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Intercom Customers by Products and Services

The top three products and services offering customers that use Intercom for Live Chat are Marketing (1147), Saas (922), Social Media (757).

Customers

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Intercom Customers by Employee Size

The majority of Intercom's customers for the live-chat category fall in the company size of 0 - 9 employees (75716 companies), 20 - 49 employees (27639 companies), 100 - 249 employees (10255 companies).

Employee Size

Intercom Customers by Geography

The top three geographies of Intercom for live-chat are the United States with 66526(61.31%), United Kingdom with 11128(10.26%), Canada with 5975(5.51%) customers respectively.

Customers

Employees of Intercom

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Also see other Products/Services by Intercom in:

Live Chat
Sales Management
User Onboarding And Engagement
Instant Messaging And Chat
Customer Engagement

FAQ

Find answers to the most often asked questions by users.

Who are the top Intercom competitors?

Intercom’s Top competitors in the live-chat category are tawk.to, Zendesk Chat (Formerly Zopim), PHP Live Chat. You can view a full list of Intercom competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Intercom and 40,000 other technologies on the internet. You can also compare Intercom and its feature with top competitors here : Intercom vs tawk.to Intercom vs Zendesk Chat (Formerly Zopim) Intercom vs PHP Live Chat.

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What is Intercom customer distribution based on company size?

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What is Intercom market share in the live-chat?

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What are the top countries that use Intercom?

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What are the top industries that use Intercom?

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