Question 1

What are the different markets in which
        Salesforce Live Agent and
        HowTank compete against each other?

Accepted Answer

Salesforce Live Agent and
        HowTank compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and HowTank compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.65%
        market share in comparison to
        HowTank’s
        0.00%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        HowTank holds the
        188th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        HowTank in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,917 customers and
        HowTank has
        11 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10906 more customers than
        HowTank in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        HowTank has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
HowTank has more customers in France, Romania and Spain.

Salesforce Live Agent Vs HowTank : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and HowTank

Comparing the market share of Salesforce Live Agent and HowTank

Compare Salesforce Live Agent vs HowTank customers by geography

Customer Movements for this month

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