Categories where Zendesk Chat (Formerly Zopim) and Freshchat compete
Zendesk Chat (Formerly Zopim)
Comparing the customer bases of Zendesk Chat (Formerly Zopim) and Freshchat, we can see that Zendesk Chat (Formerly Zopim) has 94892 customer(s), while Freshchat has 10983 customer(s). In the Live Chat category, with 94892 customer(s) Zendesk Chat (Formerly Zopim) stands at 2nd place by ranking, while Freshchat with 10983 customer(s), is at the 14th place.
Zendesk Chat (Formerly Zopim)
2nd
94892 Customer
Freshchat
14th
10983 Customer
Zendesk Chat (Formerly Zopim) has a 14.48% market share in the Live Chat category, while Freshchat has a 1.68% market share in the same space.
Comparing Zendesk Chat (Formerly Zopim) and Freshchat customers based on their geographic location, we can see that Zendesk Chat (Formerly Zopim) has more customers in United States, United Kingdom and India, while Freshchat has more customers in United States.
Zendesk Chat (Formerly Zopim)
Freshchat
Gain actionable insights about the buying patterns of Zendesk Chat (Formerly Zopim) vs Freshchat’s target audience.
Zendesk Chat (Formerly Zopim)
New
218 Customer
Lost
302 Customer
Freshchat
New
32 Customer
Lost
123 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk Chat (Formerly Zopim) and Freshchat compete against each other?
Zendesk Chat (Formerly Zopim) and Freshchat compete against each other in the Live Chat, Instant Messaging And Chat.
How does the market share of Zendesk Chat (Formerly Zopim) and Freshchat compare in the Live Chat market?
How many customers are acquired by Zendesk Chat (Formerly Zopim) and Freshchat in the Live Chat segment?
What are the countries in which Zendesk Chat (Formerly Zopim) and Freshchat has more customers?
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