Freshchat is a business software is clunky, expensive, hard to setup and frustrating to use. Countless hours are wasted trying to customize these solu...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Freshchat’s competitors in the Live Chat category are tawk.to with 18.42%, Zendesk Chat (Formerly Zopim) with 14.43%, Intercom with 10.74% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
tawk.to | 122062 | 18.42% | Freshchat vs tawk.to |
Zendesk Chat (Formerly Zopim) | 95604 | 14.43% | Freshchat vs Zendesk Chat (Formerly Zopim) |
Intercom | 71127 | 10.74% | Freshchat vs Intercom |
PHP Live Chat | 48937 | 7.39% | Freshchat vs PHP Live Chat |
LiveChat | 33906 | 5.12% | Freshchat vs LiveChat |
Zoho SalesIQ | 30294 | 4.57% | Freshchat vs Zoho SalesIQ |
Crisp | 20822 | 3.14% | Freshchat vs Crisp |
Drift | 15107 | 2.28% | Freshchat vs Drift |
Smartsupp | 14948 | 2.26% | Freshchat vs Smartsupp |
Smartsupp Live Chat | 14884 | 2.25% | Freshchat vs Smartsupp Live Chat |
Olark | 12699 | 1.92% | Freshchat vs Olark |
Tidio Chat | 12065 | 1.82% | Freshchat vs Tidio Chat |
Pure Chat | 11836 | 1.79% | Freshchat vs Pure Chat |
Salesforce Live Agent | 10725 | 1.62% | Freshchat vs Salesforce Live Agent |
GetSiteControl | 10324 | 1.56% | Freshchat vs GetSiteControl |
WhatsHelp | 9725 | 1.47% | Freshchat vs WhatsHelp |
Chatra | 6457 | 0.97% | Freshchat vs Chatra |
Muut | 6229 | 0.94% | Freshchat vs Muut |
Visitor Chat | 6085 | 0.92% | Freshchat vs Visitor Chat |
LivePerson | 5996 | 0.90% | Freshchat vs LivePerson |
Popular Comparisons
The top three of Freshchat’s competitors in the Live Chat category are tawk.to with 18.42%, Zendesk Chat (Formerly Zopim) with 14.43%, Intercom with 10.74% market share.
Freshchat vs tawk.to
Freshchat vs Zendesk Chat (Formerly Zopim)
Freshchat vs Intercom
Freshchat vs PHP Live Chat
Freshchat vs LiveChat
Freshchat vs Zoho SalesIQ
Freshchat vs Crisp
Freshchat vs Drift
Around the world in 2024, over 11032 companies have started using Freshchat as Live Chat tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Swarovski | 10,000+ | Wattens | Tyrol | Austria | |
Webhelp | 10,000+ | Paris | Ile-de-France | France | |
Senac | 10,000+ | Sao Paulo | Sao Paulo | Brazil | |
General Mills, Inc. | 10,000+ | Minneapolis | Minnesota | United States | |
United Bank For Africa | 10,000+ | Lagos | Lagos | Nigeria | |
Delhivery | 10,000+ | Gurgaon | Haryana | India | |
The School District Of Lee County | 10,000+ | Fort Myers | Florida | United States | |
S&P Global, Inc. | 10,000+ | New York City | New York | United States | |
Byjus | 10,000+ | Bengaluru | Karnataka | India | |
University Of Missouri | 10,000+ | Esther | Missouri | United States |
The top three products and services offering customers that use Freshchat for Live Chat are Marketing (133), E-Commerce (132), Ecommerce (115).
Customers
The majority of Freshchat's customers for the live-chat category fall in the company size of 0 - 9 employees (3592 companies), 20 - 49 employees (2621 companies), 10 - 19 employees (1737 companies).
Employee Size
The top three geographies of Freshchat for live-chat are the United States with 3497(42.58%), United Kingdom with 1133(13.80%), India with 1046(12.74%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Freshchat competitors?
Freshchat’s Top competitors in the live-chat category are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. You can view a full list of Freshchat competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Freshchat and 40,000 other technologies on the internet. You can also compare Freshchat and its feature with top competitors here : Freshchat vs tawk.to Freshchat vs Zendesk Chat (Formerly Zopim) Freshchat vs Intercom.
What is Freshchat customer distribution based on company size?
What is Freshchat market share in the live-chat?
What are the top countries that use Freshchat?
What are the top industries that use Freshchat?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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