Question 1

What are the different markets in which
        Salesforce Live Agent and
        Cliengo compete against each other?

Accepted Answer

Salesforce Live Agent and
        Cliengo compete against each other in
        the Live Chat, CRM Platforms, Marketing Automation Platforms.

Question 2

How does the market share of
        Salesforce Live Agent
        and Cliengo compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.64%
        market share in comparison to
        Cliengo’s
        0.34%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Cliengo holds the
        30th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Cliengo in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,727 customers and
        Cliengo has
        2,261 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        8466 more customers than
        Cliengo in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Cliengo has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
Cliengo has more customers in Mexico, Argentina and Chile.

Salesforce Live Agent Vs Cliengo : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Cliengo

Comparing the market share of Salesforce Live Agent and Cliengo

Compare Salesforce Live Agent vs Cliengo customers by geography

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