Question 1

What are the different markets in which
        Freshchat and
        Cliengo compete against each other?

Accepted Answer

Freshchat and
        Cliengo compete against each other in
        the Live Chat, CRM Platforms, Instant Messaging And Chat, Marketing Automation Platforms.

Question 2

How does the market share of
        Freshchat
        and Cliengo compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Freshchat has a
        1.68%
        market share in comparison to
        Cliengo’s
        0.34%.
        Since it has a better market share coverage,
        Freshchat holds the
        14th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Cliengo holds the
        30th spot.

Question 3

How many customers are acquired by
        Freshchat and
        Cliengo in the
        Live Chat segment?

Accepted Answer

Freshchat has
        10,983 customers and
        Cliengo has
        2,261 customers in the
        Live Chat
        segment. Freshchat has
        8722 more customers than
        Cliengo in this category.

Question 4

What are the countries in which
        Freshchat and
        Cliengo has more customers?

Accepted Answer

Freshchat has more customers in United States, United Kingdom and India.
Cliengo has more customers in Mexico, Argentina and Chile.

Freshchat Vs Cliengo : In-Depth Comparison

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Comparing the customer bases of Freshchat and Cliengo

Comparing the market share of Freshchat and Cliengo

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