Question 1

What are the different markets in which
        Salesforce Live Agent and
        Chatango compete against each other?

Accepted Answer

Salesforce Live Agent and
        Chatango compete against each other in
        the Live Chat.

Question 2

How does the market share of
        Salesforce Live Agent
        and Chatango compare in the
        Live Chat market?

Accepted Answer

In the Live Chat market,
        Salesforce Live Agent has a
        1.65%
        market share in comparison to
        Chatango’s
        0.02%.
        Since it has a better market share coverage,
        Salesforce Live Agent holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Live Chat category, while
        Chatango holds the
        99th spot.

Question 3

How many customers are acquired by
        Salesforce Live Agent and
        Chatango in the
        Live Chat segment?

Accepted Answer

Salesforce Live Agent has
        10,917 customers and
        Chatango has
        163 customers in the
        Live Chat
        segment. Salesforce Live Agent has
        10754 more customers than
        Chatango in this category.

Question 4

What are the countries in which
        Salesforce Live Agent and
        Chatango has more customers?

Accepted Answer

Salesforce Live Agent has more customers in United States, United Kingdom and Australia.
Chatango has more customers in United States, Colombia and United Kingdom.

Salesforce Live Agent Vs Chatango : In-Depth Comparison

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Comparing the customer bases of Salesforce Live Agent and Chatango

Comparing the market share of Salesforce Live Agent and Chatango

Compare Salesforce Live Agent vs Chatango customers by geography

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