Live Chat

Gain market share and customer base information about the top Live Chat software. Check out our list of Live Chat Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

250

Technologies Tracked

655541

Companies Tracked

Categories related to Live Chat

Live Chat
Customer Experience
Forms And Surveys
Membership Management
Contact Center

Top 5 Live Chat technologies in 2024

Over 655541 companies are using Live Chat tools. tawk.to with 18.60% market share (121912 customers), Zendesk Chat (Formerly Zopim) with 14.48% market share (94892 customers), Intercom with 10.75% market share (70448 customers).

Technology

Market Share (Est.)

Customers

  • tawk.to

    18.60%

    121912

  • Zendesk Chat (Formerly Zopim)

    14.48%

    94892

  • Intercom

    10.75%

    70448

  • PHP Live Chat

    7.43%

    48721

  • LiveChat

    5.15%

    33793

  • Others

    43.59%

    285775

    • Live Chat Customers by Employee Size

    The majority of Live Chat category falls in the company size of 0 - 9 employees (276030 companies), 20 - 49 employees (137629 companies), 10 - 19 employees (96182 companies).

    Employee Size

    Live Chat Customers by Geography

    Companies using Live Chat technology software are majorly from the United States with 261025 (52.94%), United Kingdom with 57940 (11.75%), India with 40885 (8.29%) customers respectively.

    Customers

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    Company Logo

    Live Chat Customers by Industry

    Top industries that use Live Chat for Marketing (6341), Digital Marketing (5657), Seo (4877).

    Customers

    Market Share for Top Live Chat Technologies

    Analyze the market share of popular Live Chat technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1tawk.to12191218.60
    2Zendesk Chat (Formerly Zopim)9489214.48
    3Intercom7044810.75
    4PHP Live Chat487217.43
    5LiveChat337935.15
    6Zoho SalesIQ302714.62
    7Crisp204973.13
    8Drift150302.29
    9Smartsupp149212.28
    10Smartsupp Live Chat148562.27
    11Olark125941.92
    12Tidio Chat120381.84
    13Pure Chat117861.80
    14Freshchat109831.68
    15Salesforce Live Agent107271.64
    16GetSiteControl102781.57
    17WhatsHelp96771.48
    18Muut62270.95
    19Chatra61880.94
    20Visitor Chat60640.93
    21LivePerson58010.88
    22My LiveChat54640.83
    23GoToMeeting48490.74
    24Formilla45040.69
    25SnapEngage38350.59
    26Provide Support34530.53
    27LiveZilla28110.43
    28Car Now23530.36
    29Comm100 Live Chat22660.35
    30Cliengo22610.34
    31BoldChat20220.31
    32Oracle Service Cloud (formerly RightNow)19930.30
    33ReachLocal TotalLiveChat19620.30
    34MobileMonkey19330.29
    35GoSquared18330.28
    36LiveHelpNow Live Chat System17870.27
    37LiveEngage17850.27
    38HelpCrunch17770.27
    39ActivEngage17590.27
    40Chaport Live Chat15660.24
    41Chaport15630.24
    42Channel.io13720.21
    43Gist13660.21
    44ClickDesk13620.21
    45LiveHelpNow12410.19
    46Giosg12010.18
    47SpeakPipe11870.18
    48Chatlio10720.16
    49LibraryH3lp10690.16
    50Engage10270.16
    51Bowtie9940.15
    52Contact At Once!9910.15
    53Client Chat Live9230.14
    54Moxie8140.12
    55HappyFox Chat7760.12
    56oct8ne7000.11
    57ManageEngine ServiceDesk Plus6880.10
    58Engage to Sell Live Chat6290.10
    598x8 Virtual Contact Center5490.08
    60Livebeep5300.08
    61Velaro5110.08
    62iAdvize5000.08
    63Instabot4940.08
    64RumbleTalk4930.08
    65LiveSupporti4900.07
    66VirtualSpirits4780.07
    67LeadChat4750.07
    68Live2Support4750.07
    69Rhino Support Live Chat4460.07
    70NGChat4430.07
    71Katana4410.07
    72Nextcloud4270.07
    73ChatStack4160.06
    74Carchat244060.06
    75WhosOn4040.06
    76WebsiteAlive4040.06
    77Klets3900.06
    78Livechatoo3710.06
    79Live8003630.06
    80VICIdial3590.05
    81Agent.ai3450.05
    82Slaask3070.05
    83Click4Assistance3060.05
    84Engati3040.05
    85Cbox2910.04
    86Chatroll2710.04
    87PeopleStrong Alt2440.04
    88REVE Chat2410.04
    89Upscope2390.04
    90SiteHeart2360.04
    91Altocloud2200.03
    92Crowdio2120.03
    93ChatID2080.03
    94ProProfs Chat2000.03
    95Pubble1970.03
    96Subiz1920.03
    97Do You Dream Up1840.03
    98Gaglers1800.03
    99Chatango1640.03
    100CometChat1600.02
    101Mibew1520.02
    102Do You Dream Up Live Chat1510.02
    103Ngage Live Chat1450.02
    104Pypestream1420.02
    105Avaya Interaction Center Agent1310.02
    106Vergic1200.02
    107Click and Chat1080.02
    108uhChat950.01
    109ChatBeacon Live Chat900.01
    110Vivocha890.01
    111HelloBox810.01
    112Rocketbots.io800.01
    113Visitlead760.01
    114STAY740.01
    115NTR Chat730.01
    116Chat Comercial720.01
    117HubTalk680.01
    118InteliWise680.01
    119[24]7 Live Chat680.01
    120TocToc680.01
    121Flyzoo620.01
    122WebsiteChat.net600.01
    123CoMagic560.01
    124Skysa550.01
    125Venyoo530.01
    126LiveHelp530.01
    127ZaZaChat530.01
    128LiveChat 24/7490.01
    129Qualva470.01
    130Livecom470.01
    131CYWYC470.01
    132unblu460.01
    133Sonar460.01
    134TokyWoky420.01
    1351Click410.01
    136Unbeatable410.01
    137Tagove410.01
    138Brand Embassy Live Chat370.01
    139KeyReply370.01
    140WP Live Chat Support340.01
    141Apizee330.01
    142Talkus330.01
    143InTheChat300.00
    144Leadback280.00
    145DeskMoz280.00
    146CloudIM270.00
    147Mioot270.00
    148ChatNox250.00
    149Chatwee230.00
    150Nudgespot210.00
    151Puzzel Web Chat210.00
    152Omnize210.00
    153Speaklyn200.00
    154ICE Chat200.00
    155Gubagoo190.00
    156Help.com190.00
    157Output Desk190.00
    158ValueChat190.00
    159Gamooga190.00
    160CustomerICare180.00
    161Transera180.00
    162360Video180.00
    163Onicon170.00
    164P3chat160.00
    165Live Chat 3160.00
    166eStreamDesk160.00
    167ArrowChat160.00
    168Hublocal160.00
    169JivoChat150.00
    170LiveTex150.00
    171LiveChat.me150.00
    172Team Sales Agent150.00
    173Proonto140.00
    174CoBrowser.net140.00
    175Userpulse140.00
    176ChatKwik140.00
    177Livesupport130.00
    178TouchCommerce130.00
    179ZupportDesk130.00
    180SightMax Chat130.00
    181Vocoll130.00
    182Oracle Live Help120.00
    183HelpOnClick120.00
    184Kommunicate120.00
    185Vee24110.00
    186HowTank110.00
    187Smack API110.00
    188SecondEgo110.00
    189LiveNinja110.00
    190Bontact100.00
    191OggChat100.00
    192Needle Advocate100.00
    193Hipmob100.00
    194ChatPirate90.00
    195AliveChat90.00
    196NABD System90.00
    197SiteHood90.00
    198iService90.00
    199Nice.Chat90.00
    200Online Chat Centers80.00
    201Client ConneXion80.00
    202phpFreeChat80.00
    203Sitehelp70.00
    204Krible70.00
    205GoTalk70.00
    206Netop Live Guide70.00
    207ApexChat70.00
    208Eptica70.00
    209ResponseQue70.00
    210VideoEngager70.00
    211jiLiveChat60.00
    212BigRadar60.00
    213ProvideChat60.00
    214cSupport60.00
    215Zestim60.00
    216Robin50.00
    217PHPOpenChat50.00
    218Yappy50.00
    219TiviClick40.00
    220Hyphenate40.00
    221Sugester40.00
    222Carrrot40.00
    223Bornevia40.00
    224ArcChat.com40.00
    225Lasso Live Chat40.00
    226iClew40.00
    227PurpleView30.00
    228Stryng30.00
    229ActiveHelper30.00
    230Watcheezy30.00
    231Zipp Chat30.00
    232Powerfront Inside30.00
    233MongooseIM30.00
    234eAssistance Pro30.00
    235Chataroo30.00
    236WG Live Chat Software30.00
    237ContactGate30.00
    238ShowTalk20.00
    239RedHelper20.00
    240Lime Talk20.00
    241GetInChat20.00
    242eGain Chat20.00
    243Hybrid.Chat20.00
    244Smallchat20.00
    245Ninchat20.00
    246Cute Live Support20.00
    247SageTalk20.00
    248EngageMaster20.00
    249123 Live Help20.00
    250Qualified20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Live Chat software market leaders?

    Top leaders in the category for Live Chat software are tawk.to, Zendesk Chat (Formerly Zopim), Intercom. Here, you can view a full list of Live Chat tools in the market.

    faq icon

    How many companies use Live Chat software these days?

    faq icon

    Which company has the most significant market share in the Live Chat software space?

    faq icon

    What are the top industries that usually use Live Chat softwares?

    faq icon

    Choose Technologies to compare

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    Popular Comparisons

    tawk.to vs Zendesk Chat (Formerly Zopim)
    tawk.to vs Intercom
    tawk.to vs PHP Live Chat
    Zendesk Chat (Formerly Zopim) vs Intercom
    Zendesk Chat (Formerly Zopim) vs PHP Live Chat
    Intercom vs PHP Live Chat

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