Question 1

What are the different markets in which
        Zoho Desk and
        Yammer compete against each other?

Accepted Answer

Zoho Desk and
        Yammer compete against each other in
        the Knowledge Management, Communication, Contact Center, Content Marketing Tools, Customer Engagement.

Question 2

How does the market share of
        Zoho Desk
        and Yammer compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zoho Desk has a
        0.39%
        market share in comparison to
        Yammer’s
        0.39%.
        Since it has a better market share coverage,
        Zoho Desk holds the
        11th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Yammer holds the
        12th spot.

Question 3

How many customers are acquired by
        Zoho Desk and
        Yammer in the
        Knowledge Management segment?

Accepted Answer

Zoho Desk has
        5,243 customers and
        Yammer has
        5,172 customers in the
        Knowledge Management
        segment. Zoho Desk has
        71 more customers than
        Yammer in this category.

Question 4

What are the countries in which
        Zoho Desk and
        Yammer has more customers?

Accepted Answer

Zoho Desk has more customers in United States, India and Australia.
Yammer has more customers in United States, United Kingdom and Australia.

Zoho Desk Vs Yammer : In-Depth Comparison

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Comparing the customer bases of Zoho Desk and Yammer

Comparing the market share of Zoho Desk and Yammer

Compare Zoho Desk vs Yammer customers by geography

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