Salesforce Service Cloud Vs Zoho Desk : In-Depth Comparison

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imageSalesforce Service Cloud

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Categories where Salesforce Service Cloud and Zoho Desk compete

Contact Center
Customer Engagement
Customer Experience
Instant Messaging And Chat
Knowledge Management

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Salesforce Service Cloud

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Comparing the customer bases of Salesforce Service Cloud and Zoho Desk

Comparing the customer bases of Salesforce Service Cloud and Zoho Desk, we can see that Salesforce Service Cloud has 14100 customer(s), while Zoho Desk has 5243 customer(s). In the Knowledge Management category, with 14100 customer(s) Salesforce Service Cloud stands at 8th place by ranking, while Zoho Desk with 5243 customer(s), is at the 11th place.

Salesforce Service Cloud

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8th

14100 Customer

Zoho Desk

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11th

5243 Customer

Comparing the market share of Salesforce Service Cloud and Zoho Desk

Salesforce Service Cloud has a 1.05% market share in the Knowledge Management category, while Zoho Desk has a 0.39% market share in the same space.

Compare Salesforce Service Cloud vs Zoho Desk customers by geography

Comparing Salesforce Service Cloud and Zoho Desk customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and India, while Zoho Desk has more customers in United States.

Salesforce Service Cloud

Zoho Desk

Customer Movements for this month

Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Zoho Desk’s target audience.

Salesforce Service Cloud

New

175 Customer

Lost

262 Customer

Zoho Desk

New

29 Customer

Lost

21 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Salesforce Service Cloud and Zoho Desk compete against each other?

Salesforce Service Cloud and Zoho Desk compete against each other in the Contact Center, Customer Engagement, Customer Experience, Instant Messaging And Chat, Knowledge Management.

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How does the market share of Salesforce Service Cloud and Zoho Desk compare in the Knowledge Management market?

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How many customers are acquired by Salesforce Service Cloud and Zoho Desk in the Knowledge Management segment?

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What are the countries in which Salesforce Service Cloud and Zoho Desk has more customers?

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