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Zoho Desk

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Zoho Desk is a web-based customer service application that helps build stronger relationships with customers.

Knowledge Management
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Market Share of Zoho Desk

Current Customer(s)

6209

Market Share (Est.)

0.29%

Ranking

#15

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Knowledge Management category are Wix with 77.09%, Zendesk with 8.19%, Quip with 3.41% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix166594977.09%Zoho Desk vs Wix
Zendesk1769198.19%Zoho Desk vs Zendesk
Quip737413.41%Zoho Desk vs Quip
Atlassian Confluence504962.34%Zoho Desk vs Atlassian Confluence
Freshworks371611.72%Zoho Desk vs Freshworks
monday.com241231.12%Zoho Desk vs monday.com
Liberty221461.02%Zoho Desk vs Liberty
TalentLMS181540.84%Zoho Desk vs TalentLMS
Salesforce Service Cloud128830.60%Zoho Desk vs Salesforce Service Cloud
Bitrix2496200.45%Zoho Desk vs Bitrix24
Yammer74130.34%Zoho Desk vs Yammer
LiveAgent68630.32%Zoho Desk vs LiveAgent
Re:amaze67460.31%Zoho Desk vs Re:amaze
Gitbook63870.30%Zoho Desk vs Gitbook
SkyPrep52010.24%Zoho Desk vs SkyPrep
UserVoice37970.18%Zoho Desk vs UserVoice
MangoApps37880.18%Zoho Desk vs MangoApps
Litmos LMS29450.14%Zoho Desk vs Litmos LMS
Flowlu19900.09%Zoho Desk vs Flowlu
Jive18410.09%Zoho Desk vs Jive
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Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Knowledge Management category are Wix with 77.09%, Zendesk with 8.19%, Quip with 3.41% market share.

Zoho Desk vs Wix

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Zoho Desk vs Zendesk

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Zoho Desk vs Quip

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Zoho Desk vs Atlassian Confluence

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Zoho Desk vs Freshworks

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Zoho Desk vs monday.com

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Zoho Desk vs Liberty

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Zoho Desk vs TalentLMS

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Customers of Zoho Desk

Around the world in 2025, over 6182 companies have started using Zoho Desk as Knowledge Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
HEI Hotels & Resorts10,000+NorwalkConnecticutUnited States
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Straive10,000+SingaporeCentral SingaporeSingapore
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Zohocorp - Com10,000+BeijingBeijingPeople's Republic of China
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Genpact10,000+New York CityNew YorkUnited States
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Swiggy10,000+BengaluruKarnatakaIndia
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Zappy10,000+Cape TownWestern CapeSouth Africa
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Ubiquity10,000+New York CityNew YorkUnited States
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Exp Realty10,000+BellinghamWashingtonUnited States
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InformationWeek10,000+New York CityNew YorkUnited States
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ManageEngine10,000+PleasantonCaliforniaUnited States
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Zoho Desk Customers by Products and Services

The top three products and services offering customers that use Zoho Desk for Knowledge Management are Crm (91), Software (79), Software Development (78).

Customers

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Zoho Desk Customers by Employee Size

The majority of Zoho Desk's customers for the knowledge-management category fall in the company size of 0 - 9 employees (2003 companies), 20 - 49 employees (1990 companies), 100 - 249 employees (961 companies).

Employee Size

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for knowledge-management are the United States with 2787(56.92%), India with 517(10.56%), Canada with 343(7.01%) customers respectively.

Customers

Employees of Zoho Desk

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Also see other Products/Services by Zoho Desk in:

Instant Messaging And Chat
Contact Center
Knowledge Management
Helpdesk Tools
Customer Engagement

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Wix Zoho Desk vs Zendesk Zoho Desk vs Quip.

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What is Zoho Desk customer distribution based on company size?

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What is Zoho Desk market share in the knowledge-management?

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What are the top countries that use Zoho Desk?

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What are the top industries that use Zoho Desk?

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