Zoho Desk is a web-based customer service application that helps build stronger relationships with customers.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Zoho Desk’s competitors in the Knowledge Management category are Wix with 75.83%, Zendesk with 8.04%, Atlassian Confluence with 3.22% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1702360 | 75.83% | Zoho Desk vs Wix |
| Zendesk | 180414 | 8.04% | Zoho Desk vs Zendesk |
| Atlassian Confluence | 72246 | 3.22% | Zoho Desk vs Atlassian Confluence |
| Quip | 72166 | 3.21% | Zoho Desk vs Quip |
| Freshworks | 41343 | 1.84% | Zoho Desk vs Freshworks |
| monday.com | 34032 | 1.52% | Zoho Desk vs monday.com |
| Liberty | 28232 | 1.26% | Zoho Desk vs Liberty |
| Salesforce Service Cloud | 15895 | 0.71% | Zoho Desk vs Salesforce Service Cloud |
| TalentLMS | 13076 | 0.58% | Zoho Desk vs TalentLMS |
| Bitrix24 | 10043 | 0.45% | Zoho Desk vs Bitrix24 |
| Yammer | 8863 | 0.39% | Zoho Desk vs Yammer |
| Re:amaze | 6674 | 0.30% | Zoho Desk vs Re:amaze |
| Gitbook | 6161 | 0.27% | Zoho Desk vs Gitbook |
| LiveAgent | 6018 | 0.27% | Zoho Desk vs LiveAgent |
| SkyPrep | 5124 | 0.23% | Zoho Desk vs SkyPrep |
| MangoApps | 3717 | 0.17% | Zoho Desk vs MangoApps |
| UserVoice | 3626 | 0.16% | Zoho Desk vs UserVoice |
| Litmos LMS | 3012 | 0.13% | Zoho Desk vs Litmos LMS |
| Jive | 2511 | 0.11% | Zoho Desk vs Jive |
| RFPIO | 2217 | 0.10% | Zoho Desk vs RFPIO |
Popular Comparisons
The top three of Zoho Desk’s competitors in the Knowledge Management category are Wix with 75.83%, Zendesk with 8.04%, Atlassian Confluence with 3.22% market share.
Zoho Desk vs Wix
Zoho Desk vs Zendesk
Zoho Desk vs Atlassian Confluence
Zoho Desk vs Quip
Zoho Desk vs Freshworks
Zoho Desk vs monday.com
Zoho Desk vs Liberty
Zoho Desk vs Salesforce Service Cloud
Around the world in 2026, over 7259 companies have started using Zoho Desk as Knowledge Management tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| DENSO | 10,000+ | Southfield | Michigan | United States | |
| Adobe | 10,000+ | San Jose | California | United States | |
| Rhenus Logistics | 10,000+ | Holzwickede | North Rhine-Westphalia | Germany | |
| Investec | 10,000+ | London | England | United Kingdom | |
| The FMN Group | 10,000+ | Lagos | Lagos | Nigeria | |
| BT Group | 10,000+ | London | England | United Kingdom | |
| Nityo Infotech | 10,000+ | Pittsburgh | Pennsylvania | United States | |
| Delaware North | 10,000+ | Buffalo | New York | United States | |
| Brigham Young University - Idaho | 10,000+ | Rexburg | Idaho | United States | |
| G-TEC COMPUTER EDUCATION | 10,000+ | Coimbatore | Tamil Nadu | India |
The top three products and services offering customers that use Zoho Desk for Knowledge Management are Crm (104), Digital Marketing (102), Technology (98).
Customers
The majority of Zoho Desk's customers for the knowledge-management category fall in the company size of 20 - 49 employees (2153 companies), 0 - 9 employees (1899 companies), 100 - 249 employees (1355 companies).
Employee Size
The top three geographies of Zoho Desk for knowledge-management are the United States with 3049(53.67%), India with 786(13.84%), United Kingdom with 400(7.04%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Zoho Desk competitors?
Zoho Desk’s Top competitors in the knowledge-management category are Wix, Zendesk, Atlassian Confluence. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Wix Zoho Desk vs Zendesk Zoho Desk vs Atlassian Confluence.
What is Zoho Desk customer distribution based on company size?
What is Zoho Desk market share in the knowledge-management?
What are the top countries that use Zoho Desk?
What are the top industries that use Zoho Desk?
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