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Zoho Desk

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Zoho Desk is a web-based customer service application that helps build stronger relationships with customers.

Knowledge Management
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Market Share of Zoho Desk

Current Customer(s)

7296

Market Share (Est.)

0.32%

Ranking

#12

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Knowledge Management category are Wix with 75.83%, Zendesk with 8.04%, Atlassian Confluence with 3.22% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix170236075.83%Zoho Desk vs Wix
Zendesk1804148.04%Zoho Desk vs Zendesk
Atlassian Confluence722463.22%Zoho Desk vs Atlassian Confluence
Quip721663.21%Zoho Desk vs Quip
Freshworks413431.84%Zoho Desk vs Freshworks
monday.com340321.52%Zoho Desk vs monday.com
Liberty282321.26%Zoho Desk vs Liberty
Salesforce Service Cloud158950.71%Zoho Desk vs Salesforce Service Cloud
TalentLMS130760.58%Zoho Desk vs TalentLMS
Bitrix24100430.45%Zoho Desk vs Bitrix24
Yammer88630.39%Zoho Desk vs Yammer
Re:amaze66740.30%Zoho Desk vs Re:amaze
Gitbook61610.27%Zoho Desk vs Gitbook
LiveAgent60180.27%Zoho Desk vs LiveAgent
SkyPrep51240.23%Zoho Desk vs SkyPrep
MangoApps37170.17%Zoho Desk vs MangoApps
UserVoice36260.16%Zoho Desk vs UserVoice
Litmos LMS30120.13%Zoho Desk vs Litmos LMS
Jive25110.11%Zoho Desk vs Jive
RFPIO22170.10%Zoho Desk vs RFPIO
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Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Knowledge Management category are Wix with 75.83%, Zendesk with 8.04%, Atlassian Confluence with 3.22% market share.

Zoho Desk vs Wix

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Zoho Desk vs Zendesk

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Zoho Desk vs Atlassian Confluence

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Zoho Desk vs Quip

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Zoho Desk vs Freshworks

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Zoho Desk vs monday.com

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Zoho Desk vs Liberty

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Zoho Desk vs Salesforce Service Cloud

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Customers of Zoho Desk

Around the world in 2026, over 7259 companies have started using Zoho Desk as Knowledge Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
DENSO10,000+SouthfieldMichiganUnited States
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Adobe10,000+San JoseCaliforniaUnited States
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Rhenus Logistics10,000+HolzwickedeNorth Rhine-WestphaliaGermany
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Investec10,000+LondonEnglandUnited Kingdom
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The FMN Group10,000+LagosLagosNigeria
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BT Group10,000+LondonEnglandUnited Kingdom
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Nityo Infotech10,000+PittsburghPennsylvaniaUnited States
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Delaware North10,000+BuffaloNew YorkUnited States
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Brigham Young University - Idaho10,000+RexburgIdahoUnited States
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G-TEC COMPUTER EDUCATION10,000+CoimbatoreTamil NaduIndia
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Zoho Desk Customers by Products and Services

The top three products and services offering customers that use Zoho Desk for Knowledge Management are Crm (104), Digital Marketing (102), Technology (98).

Customers

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Zoho Desk Customers by Employee Size

The majority of Zoho Desk's customers for the knowledge-management category fall in the company size of 20 - 49 employees (2153 companies), 0 - 9 employees (1899 companies), 100 - 249 employees (1355 companies).

Employee Size

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for knowledge-management are the United States with 3049(53.67%), India with 786(13.84%), United Kingdom with 400(7.04%) customers respectively.

Customers

Employees of Zoho Desk

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Also see other Products/Services by Zoho Desk in:

Instant Messaging And Chat
Helpdesk Tools
Contact Center
Knowledge Management
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the knowledge-management category are Wix, Zendesk, Atlassian Confluence. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Wix Zoho Desk vs Zendesk Zoho Desk vs Atlassian Confluence.

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What is Zoho Desk customer distribution based on company size?

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What is Zoho Desk market share in the knowledge-management?

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What are the top countries that use Zoho Desk?

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What are the top industries that use Zoho Desk?

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