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Zoho Desk

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Zoho Desk is a web-based customer service application that helps build stronger relationships with customers.

Knowledge Management
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Market Share of Zoho Desk

Current Customer(s)

5190

Market Share (Est.)

0.31%

Ranking

#15

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Knowledge Management category are Wix with 74.00%, Zendesk with 9.75%, Quip with 4.75% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Wix122832174.00%Zoho Desk vs Wix
Zendesk1617889.75%Zoho Desk vs Zendesk
Quip788444.75%Zoho Desk vs Quip
Atlassian Confluence322611.94%Zoho Desk vs Atlassian Confluence
Freshworks314411.89%Zoho Desk vs Freshworks
monday.com179441.08%Zoho Desk vs monday.com
TalentLMS179411.08%Zoho Desk vs TalentLMS
Liberty135130.81%Zoho Desk vs Liberty
Bitrix2479340.48%Zoho Desk vs Bitrix24
Salesforce Service Cloud78840.47%Zoho Desk vs Salesforce Service Cloud
LiveAgent65370.39%Zoho Desk vs LiveAgent
Gitbook57910.35%Zoho Desk vs Gitbook
SkyPrep57480.35%Zoho Desk vs SkyPrep
Re:amaze56420.34%Zoho Desk vs Re:amaze
Yammer51330.31%Zoho Desk vs Yammer
MangoApps40250.24%Zoho Desk vs MangoApps
UserVoice30630.18%Zoho Desk vs UserVoice
Litmos LMS29400.18%Zoho Desk vs Litmos LMS
Jive28570.17%Zoho Desk vs Jive
Flowlu19170.12%Zoho Desk vs Flowlu
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Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Knowledge Management category are Wix with 74.00%, Zendesk with 9.75%, Quip with 4.75% market share.

Zoho Desk vs Wix

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Zoho Desk vs Zendesk

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Zoho Desk vs Quip

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Zoho Desk vs Atlassian Confluence

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Zoho Desk vs Freshworks

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Zoho Desk vs monday.com

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Zoho Desk vs TalentLMS

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Zoho Desk vs Liberty

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Customers of Zoho Desk

Around the world in 2025, over 5190 companies have started using Zoho Desk as Knowledge Management tool.

CustomersEmployee RangeCityRegionCountrySocial Links
PT. Tiga Pilar Sejahtera Food, Tbk.10,000+Indonesia
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Scouts Queensland10,000+BrisbaneQueenslandAustralia
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King's Health Partners10,000+LondonEnglandUnited Kingdom
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VNPost10,000+HanoiHa NoiVietnam
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EMS Việt Nam10,000+HanoiHa NoiVietnam
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Coou10,000+AwkaAnambraNigeria
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ManageEngine10,000+PleasantonCaliforniaUnited States
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Universidad Católica San Pablo10,000+ArequipaArequipaPeru
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Fletcher Technical Community College10,000+SchrieverLouisianaUnited States
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UC Santa Barbara10,000+Santa BarbaraCaliforniaUnited States
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Zoho Desk Customers by Products and Services

The top three products and services offering customers that use Zoho Desk for Knowledge Management are Crm (79), Software (72), Saas (65).

Customers

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Zoho Desk Customers by Employee Size

The majority of Zoho Desk's customers for the knowledge-management category fall in the company size of 20 - 49 employees (1836 companies), 0 - 9 employees (1831 companies), 100 - 249 employees (788 companies).

Employee Size

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for knowledge-management are the United States with 2375(57.72%), India with 345(8.38%), Canada with 322(7.83%) customers respectively.

Customers

Employees of Zoho Desk

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Also see other Products/Services by Zoho Desk in:

Instant Messaging And Chat
Contact Center
Knowledge Management
Customer Experience
Customer Engagement

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Wix Zoho Desk vs Zendesk Zoho Desk vs Quip.

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What is Zoho Desk customer distribution based on company size?

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What is Zoho Desk market share in the knowledge-management?

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What are the top countries that use Zoho Desk?

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What are the top industries that use Zoho Desk?

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