Question 1

What are the different markets in which
        Zendesk and
        Re:amaze compete against each other?

Accepted Answer

Zendesk and
        Re:amaze compete against each other in
        the Instant Messaging And Chat, Knowledge Management, Contact Center, Customer Experience, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Re:amaze compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        12.35%
        market share in comparison to
        Re:amaze’s
        0.36%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Re:amaze holds the
        13th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Re:amaze in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        169,150 customers and
        Re:amaze has
        4,897 customers in the
        Knowledge Management
        segment. Zendesk has
        164253 more customers than
        Re:amaze in this category.

Question 4

What are the countries in which
        Zendesk and
        Re:amaze has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Re:amaze has more customers in United States, United Kingdom and Canada.

Zendesk Vs Re:amaze : In-Depth Comparison

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Comparing the customer bases of Zendesk and Re:amaze

Comparing the market share of Zendesk and Re:amaze

Compare Zendesk vs Re:amaze customers by geography

Customer Movements for this month

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