Question 1

What are the different markets in which
        Zendesk and
        Litmos LMS compete against each other?

Accepted Answer

Zendesk and
        Litmos LMS compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR).

Question 2

How does the market share of
        Zendesk
        and Litmos LMS compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        12.35%
        market share in comparison to
        Litmos LMS’s
        0.22%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Litmos LMS holds the
        17th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Litmos LMS in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        169,150 customers and
        Litmos LMS has
        3,031 customers in the
        Knowledge Management
        segment. Zendesk has
        166119 more customers than
        Litmos LMS in this category.

Question 4

What are the countries in which
        Zendesk and
        Litmos LMS has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
Litmos LMS has more customers in United States, United Kingdom and Canada.

Zendesk Vs Litmos LMS : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Zendesk and Litmos LMS

Comparing the market share of Zendesk and Litmos LMS

Compare Zendesk vs Litmos LMS customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data