Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
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Zendesk
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Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productiv...ity, and increase customer satisfaction. Read more
Market Share of Zendesk
- Current Customer(s) The number of companies that currently use Zendesk
- 187570
- Websites Added The number of companies that have started using Zendesk in the past month.
1673- compared to last month
- Websites Dropped The number of companies that have stopped using Zendesk in the past month.
1603- compared to last month
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Knowledge Management category are Wix with 63.69%, Quip with 4.57%, Atlassian Confluence with 3.50% market share.
Popular Comparisons
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Knowledge Management category are Wix with 63.69%, Quip with 4.57%, Atlassian Confluence with 3.50% market share.
Customers of Zendesk
Around the world in 2023, over 121872 companies have started using Zendesk as Knowledge Management tool.
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Zendesk Customers by Industry
The three top industries that use Zendesk for Knowledge Management are Marketing (2424), Technology (2091), E-Commerce (1819).
Zendesk Customers by Employee Size
The majority of Zendesk’s customers for the knowledge-management category fall in the company size of 0 - 9 employees (62166 companies), 20 - 49 employees (46705 companies), 100 - 249 employees (20694 companies).
Zendesk Customers by Geography
The top three geographies of Zendesk for knowledge-management are the United States with 78430(41.81%), United Kingdom with 16769(8.94%), India with 7465(3.98%) customers respectively.
Employees of Zendesk
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FAQ
Find answers to the most often asked questions by users.
Who are the top Zendesk competitors?
Zendesk’s Top competitors in the knowledge-management category are Wix, Quip, Atlassian Confluence. You can view a full list of Zendesk competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Zendesk and 40,000 other technologies on the internet.You can also compare Zendesk and its feature with top competitors here : Zendesk vs Wix Zendesk vs Quip Zendesk vs Atlassian Confluence .
What is Zendesk customer distribution based on company size?
The majority of Zendesk’s customers for the knowledge-management category fall in the company size of 0 - 9 employees (62166 companies), 20 - 49 employees (46705 companies), 100 - 249 employees (20694 companies). You can view a distribution chart of Zendesk customers by company size .
What is Zendesk market share in the knowledge-management?
Zendesk has market share of 15.06% in knowledge-management market. Zendesk competes with 133 competitor tools in knowledge-management category. The top alternatives for Zendesk knowledge-management tool are Wix with 63.69%, Quip with 4.57%, Atlassian Confluence with 3.50% market share.
What are the top industries that use Zendesk?
Top industries that use Zendesk for knowledge-management are Marketing (2424), Technology (2091), E-Commerce (1819).
What are the top countries that use Zendesk?
Around the world in 2023, over 121872 companies have started using Zendesk as knowledge-management tool. Companies using Zendesk for knowledge-management are majorly from United States with 78430 customers. 41.81% of Zendesk customers are from the United States. Other top countries using Zendesk are United Kingdom and India with 16769(8.94%) and 7465(3.98%) customers respectively.
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