Zendesk
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos...Read more
Market Share of Zendesk
Current Customer(s)
172546
Market Share (Est.)
8.61%
Ranking
#2
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Knowledge Management category are Wix with 75.49%, Quip with 3.87%, Atlassian Confluence with 2.50% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1512609 | 75.49% | Zendesk vs Wix |
| Quip | 77553 | 3.87% | Zendesk vs Quip |
| Atlassian Confluence | 50040 | 2.50% | Zendesk vs Atlassian Confluence |
| Freshworks | 36007 | 1.80% | Zendesk vs Freshworks |
| monday.com | 22918 | 1.14% | Zendesk vs monday.com |
| Liberty | 22074 | 1.10% | Zendesk vs Liberty |
| TalentLMS | 19526 | 0.97% | Zendesk vs TalentLMS |
| Salesforce Service Cloud | 12349 | 0.62% | Zendesk vs Salesforce Service Cloud |
| Bitrix24 | 9016 | 0.45% | Zendesk vs Bitrix24 |
| Yammer | 7331 | 0.37% | Zendesk vs Yammer |
| LiveAgent | 6818 | 0.34% | Zendesk vs LiveAgent |
| Re:amaze | 6149 | 0.31% | Zendesk vs Re:amaze |
| Zoho Desk | 6111 | 0.30% | Zendesk vs Zoho Desk |
| Gitbook | 6000 | 0.30% | Zendesk vs Gitbook |
| SkyPrep | 5663 | 0.28% | Zendesk vs SkyPrep |
| MangoApps | 3978 | 0.20% | Zendesk vs MangoApps |
| UserVoice | 3480 | 0.17% | Zendesk vs UserVoice |
| Litmos LMS | 3088 | 0.15% | Zendesk vs Litmos LMS |
| Flowlu | 2040 | 0.10% | Zendesk vs Flowlu |
| Jive | 1848 | 0.09% | Zendesk vs Jive |
Popular Comparisons
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Knowledge Management category are Wix with 75.49%, Quip with 3.87%, Atlassian Confluence with 2.50% market share.
Zendesk vs Wix
Zendesk vs Quip
Zendesk vs Atlassian Confluence
Zendesk vs Freshworks
Zendesk vs monday.com
Zendesk vs Liberty
Zendesk vs TalentLMS
Zendesk vs Salesforce Service Cloud
Customers of Zendesk
Around the world in 2025, over 171926 companies have started using Zendesk as Knowledge Management tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| TYCO INTEGRATED SECURITY SLU. | 10,000+ | Las Rozas de Madrid | Madrid | Spain |    |
| Bancolombia S.A. | 10,000+ | Medellin | Antioquia | Colombia |  |
| The University Of Texas At Austin | 10,000+ | Austin | Texas | United States | |
| Fandom | 10,000+ | San Francisco | California | United States | |
| Canadia Bank | 10,000+ | Phnom Penh | Phnom Penh | Cambodia | |
| Nando's | 10,000+ | London | England | United Kingdom | |
| Amazon Lab126 | 10,000+ | Sunnyvale | California | United States | |
| Fi360 | 10,000+ | Pittsburgh | Pennsylvania | United States | |
| Sympla | 10,000+ | Belo Horizonte | Minas Gerais | Brazil | |
| UL Solutions | 10,000+ | Northbrook | Illinois | United States | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Zendesk Customers by Products and Services
The top three products and services offering customers that use Zendesk for Knowledge Management are Marketing (1673), Technology (1440), Software (1311).
Customers
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Zendesk Customers by Employee Size
The majority of Zendesk's customers for the knowledge-management category fall in the company size of 0 - 9 employees (54538 companies), 20 - 49 employees (46408 companies), 100 - 249 employees (29181 companies).
Employee Size
Zendesk Customers by Geography
The top three geographies of Zendesk for knowledge-management are the United States with 72907(55.39%), United Kingdom with 13910(10.57%), Brazil with 6599(5.01%) customers respectively.
Customers
Employees of Zendesk
Also see other Products/Services by Zendesk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Zendesk competitors?
Zendesk’s Top competitors in the knowledge-management category are Wix, Quip, Atlassian Confluence. You can view a full list of Zendesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk and 40,000 other technologies on the internet. You can also compare Zendesk and its feature with top competitors here : Zendesk vs Wix Zendesk vs Quip Zendesk vs Atlassian Confluence.
What is Zendesk customer distribution based on company size?
What is Zendesk market share in the knowledge-management?
What are the top countries that use Zendesk?
What are the top industries that use Zendesk?
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