Zendesk
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos...Read more
Market Share of Zendesk
Current Customer(s)
161788
Market Share (Est.)
9.75%
Ranking
#2
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Knowledge Management category are Wix with 74.00%, Quip with 4.75%, Atlassian Confluence with 1.94% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Wix | 1228321 | 74.00% | Zendesk vs Wix |
| Quip | 78844 | 4.75% | Zendesk vs Quip |
| Atlassian Confluence | 32261 | 1.94% | Zendesk vs Atlassian Confluence |
| Freshworks | 31441 | 1.89% | Zendesk vs Freshworks |
| monday.com | 17944 | 1.08% | Zendesk vs monday.com |
| TalentLMS | 17941 | 1.08% | Zendesk vs TalentLMS |
| Liberty | 13513 | 0.81% | Zendesk vs Liberty |
| Bitrix24 | 7934 | 0.48% | Zendesk vs Bitrix24 |
| Salesforce Service Cloud | 7884 | 0.47% | Zendesk vs Salesforce Service Cloud |
| LiveAgent | 6537 | 0.39% | Zendesk vs LiveAgent |
| Gitbook | 5791 | 0.35% | Zendesk vs Gitbook |
| SkyPrep | 5748 | 0.35% | Zendesk vs SkyPrep |
| Re:amaze | 5642 | 0.34% | Zendesk vs Re:amaze |
| Zoho Desk | 5190 | 0.31% | Zendesk vs Zoho Desk |
| Yammer | 5133 | 0.31% | Zendesk vs Yammer |
| MangoApps | 4025 | 0.24% | Zendesk vs MangoApps |
| UserVoice | 3063 | 0.18% | Zendesk vs UserVoice |
| Litmos LMS | 2940 | 0.18% | Zendesk vs Litmos LMS |
| Jive | 2857 | 0.17% | Zendesk vs Jive |
| Flowlu | 1917 | 0.12% | Zendesk vs Flowlu |
Popular Comparisons
Top Competitors and Alternatives of Zendesk
The top three of Zendesk’s competitors in the Knowledge Management category are Wix with 74.00%, Quip with 4.75%, Atlassian Confluence with 1.94% market share.
Zendesk vs Wix
Zendesk vs Quip
Zendesk vs Atlassian Confluence
Zendesk vs Freshworks
Zendesk vs monday.com
Zendesk vs TalentLMS
Zendesk vs Liberty
Zendesk vs Bitrix24
Customers of Zendesk
Around the world in 2025, over 161788 companies have started using Zendesk as Knowledge Management tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| The Salvation Army | 10,000+ | London | England | United Kingdom |     |
| Universitas Indo Global Mandiri | 10,000+ | Palembang | South Sumatra | Indonesia | |
| Softlogic Holdings PLC | 10,000+ | Colombo | Western | Sri Lanka | |
| Ministerie Van Defensie | 10,000+ | The Hague | South Holland | Netherlands | |
| Beaumont Health | 10,000+ | Royal Oak | Michigan | United States | |
| Kannaway | 10,000+ | San Diego | California | United States | |
| Montana State University | 10,000+ | Bozeman | Montana | United States | |
| Strikingly | 10,000+ | Belmont | California | United States | |
| Sanborns | 10,000+ | Mexico City | Mexico City | Mexico | |
| Infojobs | 10,000+ | Sao Paulo | Sao Paulo | Brazil | |
Uncover hidden demand and identify accounts ready to buy with 6sense Intent Data.
Zendesk Customers by Products and Services
The top three products and services offering customers that use Zendesk for Knowledge Management are Marketing (1566), Technology (1353), Software (1220).
Customers
Download the 6sense Chrome Extension to get verified contact data of Zendesk employees
Install Now
Zendesk Customers by Employee Size
The majority of Zendesk's customers for the knowledge-management category fall in the company size of 0 - 9 employees (53422 companies), 20 - 49 employees (45036 companies), 100 - 249 employees (28175 companies).
Employee Size
Zendesk Customers by Geography
The top three geographies of Zendesk for knowledge-management are the United States with 68176(55.15%), United Kingdom with 13193(10.67%), Australia with 6260(5.06%) customers respectively.
Customers
Employees of Zendesk
Also see other Products/Services by Zendesk in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Zendesk competitors?
Zendesk’s Top competitors in the knowledge-management category are Wix, Quip, Atlassian Confluence. You can view a full list of Zendesk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zendesk and 40,000 other technologies on the internet. You can also compare Zendesk and its feature with top competitors here : Zendesk vs Wix Zendesk vs Quip Zendesk vs Atlassian Confluence.
What is Zendesk customer distribution based on company size?
What is Zendesk market share in the knowledge-management?
What are the top countries that use Zendesk?
What are the top industries that use Zendesk?
Get everything in one place
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demoGet instant access to B2B contact data across the web
Sign Up Today
