Question 1

What are the different markets in which
        Zendesk and
        VidGrid compete against each other?

Accepted Answer

Zendesk and
        VidGrid compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, File Sharing, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and VidGrid compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        12.37%
        market share in comparison to
        VidGrid’s
        0.01%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        VidGrid holds the
        49th spot.

Question 3

How many customers are acquired by
        Zendesk and
        VidGrid in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        165,070 customers and
        VidGrid has
        128 customers in the
        Knowledge Management
        segment. Zendesk has
        164942 more customers than
        VidGrid in this category.

Question 4

What are the countries in which
        Zendesk and
        VidGrid has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
VidGrid has more customers in United States, United Kingdom and People's Republic of China.

Zendesk Vs VidGrid : In-Depth Comparison

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Comparing the customer bases of Zendesk and VidGrid

Comparing the market share of Zendesk and VidGrid

Compare Zendesk vs VidGrid customers by geography

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