Question 1

What are the different markets in which
        Freshworks and
        soLearn compete against each other?

Accepted Answer

Freshworks and
        soLearn compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Customer Support Services, Performance Management.

Question 2

How does the market share of
        Freshworks
        and soLearn compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        2.52%
        market share in comparison to
        soLearn’s
        0.00%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        soLearn holds the
        123rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        soLearn in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        33,684 customers and
        soLearn has
        2 customers in the
        Knowledge Management
        segment. Freshworks has
        33682 more customers than
        soLearn in this category.

Question 4

What are the countries in which
        Freshworks and
        soLearn has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
soLearn has more customers in France and Canada.

Freshworks Vs soLearn : In-Depth Comparison

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Comparing the customer bases of Freshworks and soLearn

Comparing the market share of Freshworks and soLearn

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