Salesforce Service Cloud
Use Salesforce Service Cloud to create a cloud-based knowledge base for both agents & customers. Update & maintain articles based on industry best pra...Read more
Market Share of Salesforce Service Cloud
Current Customer(s)
14100
Market Share (Est.)
1.05%
Ranking
#8
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Knowledge Management category are Wix with 70.05%, Zendesk with 12.44%, Quip with 4.11% market share.
Popular Comparisons
Top Competitors and Alternatives of Salesforce Service Cloud
The top three of Salesforce Service Cloud’s competitors in the Knowledge Management category are Wix with 70.05%, Zendesk with 12.44%, Quip with 4.11% market share.
Salesforce Service Cloud vs Wix
Salesforce Service Cloud vs Zendesk
Salesforce Service Cloud vs Quip
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Salesforce Service Cloud vs LiveAgent
Customers of Salesforce Service Cloud
Around the world in 2024, over 14094 companies have started using Salesforce Service Cloud as Knowledge Management tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| The Warehouse | 10,000+ | Auckland | Auckland | New Zealand |     |
| Hy-Vee, Inc. | 10,000+ | West Des Moines | Iowa | United States | |
| Rite Aid Corporation | 10,000+ | Camp Hill | Pennsylvania | United States | |
| Lincoln Electric Holdings, Inc. | 10,000+ | Cleveland | Ohio | United States | |
| University Of Kentucky | 10,000+ | Lexington-Fayette | Kentucky | United States | |
| Vivint | 10,000+ | Provo | Utah | United States | |
| General Mills, Inc. | 10,000+ | Minneapolis | Minnesota | United States | |
| City Of Toronto | 10,000+ | Toronto | Ontario | Canada | |
| Starbucks Corporation | 10,000+ | Seattle | Washington | United States | |
| Kimberly - Clark Professional | 10,000+ | Roswell | Georgia | United States | |
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Salesforce Service Cloud Customers by Products and Services
The top three products and services offering customers that use Salesforce Service Cloud for Knowledge Management are Salesforce (308), Consulting (253), Crm (241).
Customers
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Salesforce Service Cloud Customers by Employee Size
The majority of Salesforce Service Cloud's customers for the knowledge-management category fall in the company size of 0 - 9 employees (2541 companies), 20 - 49 employees (2312 companies), 100 - 249 employees (1999 companies).
Employee Size
Salesforce Service Cloud Customers by Geography
The top three geographies of Salesforce Service Cloud for knowledge-management are the United States with 8106(67.41%), United Kingdom with 934(7.77%), India with 652(5.42%) customers respectively.
Customers
Employees of Salesforce Service Cloud
Also see other Products/Services by Salesforce Service Cloud in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Salesforce Service Cloud competitors?
Salesforce Service Cloud’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of Salesforce Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Salesforce Service Cloud and 40,000 other technologies on the internet. You can also compare Salesforce Service Cloud and its feature with top competitors here : Salesforce Service Cloud vs Wix Salesforce Service Cloud vs Zendesk Salesforce Service Cloud vs Quip.
What is Salesforce Service Cloud customer distribution based on company size?
What is Salesforce Service Cloud market share in the knowledge-management?
What are the top countries that use Salesforce Service Cloud?
What are the top industries that use Salesforce Service Cloud?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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