Question 1

What are the different markets in which
        Freshworks and
        RFPIO compete against each other?

Accepted Answer

Freshworks and
        RFPIO compete against each other in
        the Knowledge Management, Project Collaboration, Contact Center, Customer Experience, Customer Support Services.

Question 2

How does the market share of
        Freshworks
        and RFPIO compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Freshworks has a
        2.54%
        market share in comparison to
        RFPIO’s
        0.07%.
        Since it has a better market share coverage,
        Freshworks holds the
        5th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        RFPIO holds the
        23rd spot.

Question 3

How many customers are acquired by
        Freshworks and
        RFPIO in the
        Knowledge Management segment?

Accepted Answer

Freshworks has
        33,897 customers and
        RFPIO has
        988 customers in the
        Knowledge Management
        segment. Freshworks has
        32909 more customers than
        RFPIO in this category.

Question 4

What are the countries in which
        Freshworks and
        RFPIO has more customers?

Accepted Answer

Freshworks has more customers in United States, United Kingdom and India.
RFPIO has more customers in United States, United Kingdom and Canada.

Freshworks Vs RFPIO : In-Depth Comparison

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Comparing the customer bases of Freshworks and RFPIO

Comparing the market share of Freshworks and RFPIO

Compare Freshworks vs RFPIO customers by geography

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