Question 1

What are the different markets in which
        LiveAgent and
        Re:amaze compete against each other?

Accepted Answer

LiveAgent and
        Re:amaze compete against each other in
        the Instant Messaging And Chat, Knowledge Management, Contact Center, Customer Experience, Helpdesk Tools.

Question 2

How does the market share of
        LiveAgent
        and Re:amaze compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        LiveAgent has a
        0.55%
        market share in comparison to
        Re:amaze’s
        0.37%.
        Since it has a better market share coverage,
        LiveAgent holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Re:amaze holds the
        13th spot.

Question 3

How many customers are acquired by
        LiveAgent and
        Re:amaze in the
        Knowledge Management segment?

Accepted Answer

LiveAgent has
        7,345 customers and
        Re:amaze has
        4,943 customers in the
        Knowledge Management
        segment. LiveAgent has
        2402 more customers than
        Re:amaze in this category.

Question 4

What are the countries in which
        LiveAgent and
        Re:amaze has more customers?

Accepted Answer

LiveAgent has more customers in United States, United Kingdom and Australia.
Re:amaze has more customers in United States, United Kingdom and Canada.

LiveAgent Vs Re:amaze : In-Depth Comparison

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Comparing the customer bases of LiveAgent and Re:amaze

Comparing the market share of LiveAgent and Re:amaze

Compare LiveAgent vs Re:amaze customers by geography

Customer Movements for this month

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