Question 1

What are the different markets in which
        Zendesk and
        KronoDesk compete against each other?

Accepted Answer

Zendesk and
        KronoDesk compete against each other in
        the Knowledge Management, Contact Center, Customer Experience, Help Desk And Ticketing, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and KronoDesk compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Zendesk has a
        12.33%
        market share in comparison to
        KronoDesk’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        KronoDesk holds the
        121st spot.

Question 3

How many customers are acquired by
        Zendesk and
        KronoDesk in the
        Knowledge Management segment?

Accepted Answer

Zendesk has
        164,474 customers and
        KronoDesk has
        2 customers in the
        Knowledge Management
        segment. Zendesk has
        164472 more customers than
        KronoDesk in this category.

Question 4

What are the countries in which
        Zendesk and
        KronoDesk has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
KronoDesk has more customers in and United States.

Zendesk Vs KronoDesk : In-Depth Comparison

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Comparing the customer bases of Zendesk and KronoDesk

Comparing the market share of Zendesk and KronoDesk

Compare Zendesk vs KronoDesk customers by geography

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