Categories where Freshworks and LiveAgent compete
Freshworks
Comparing the customer bases of Freshworks and LiveAgent, we can see that Freshworks has 34777 customer(s), while LiveAgent has 7556 customer(s). In the Knowledge Management category, with 34777 customer(s) Freshworks stands at 5th place by ranking, while LiveAgent with 7556 customer(s), is at the 10th place.
Freshworks
5th
34777 Customer
LiveAgent
10th
7556 Customer
Freshworks has a 2.54% market share in the Knowledge Management category, while LiveAgent has a 0.55% market share in the same space.
Comparing Freshworks and LiveAgent customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while LiveAgent has more customers in United States.
Freshworks
LiveAgent
Gain actionable insights about the buying patterns of Freshworks vs LiveAgent’s target audience.
Freshworks
New
132 Customer
Lost
198 Customer
LiveAgent
New
60 Customer
Lost
77 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and LiveAgent compete against each other?
Freshworks and LiveAgent compete against each other in the Contact Center, Customer Experience, Knowledge Management, Customer Support Services, Helpdesk Tools.
How does the market share of Freshworks and LiveAgent compare in the Knowledge Management market?
How many customers are acquired by Freshworks and LiveAgent in the Knowledge Management segment?
What are the countries in which Freshworks and LiveAgent has more customers?
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