Technology Profile
Market Share
Top Competitors
Customers
Customers by Industry
Customers by Size
Customers by Geo
Employees
FAQs
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Freshworks
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Intuitive, feature-rich, affordable customer support software
Market Share of Freshworks
- Current Customer(s) The number of companies that currently use Freshworks
- 32298
- Websites Added The number of companies that have started using Freshworks in the past month.
302- compared to last month
- Websites Dropped The number of companies that have stopped using Freshworks in the past month.
309- compared to last month
Top Competitors and Alternatives of Freshworks
The top three of Freshworks’s competitors in the Knowledge Management category are Wix with 63.69%, Zendesk with 15.06%, Quip with 4.57% market share.
Popular Comparisons
Top Competitors and Alternatives of Freshworks
The top three of Freshworks’s competitors in the Knowledge Management category are Wix with 63.69%, Zendesk with 15.06%, Quip with 4.57% market share.
Customers of Freshworks
Around the world in 2023, over 20453 companies have started using Freshworks as Knowledge Management tool.
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Freshworks Customers by Industry
The three top industries that use Freshworks for Knowledge Management are Technology (375), Marketing (374), Software (359).
Freshworks Customers by Employee Size
The majority of Freshworks’s customers for the knowledge-management category fall in the company size of 0 - 9 employees (11128 companies), 20 - 49 employees (7767 companies), 10 - 19 employees (3895 companies).
Freshworks Customers by Geography
The top three geographies of Freshworks for knowledge-management are the United States with 12375(38.32%), United Kingdom with 3196(9.90%), India with 2528(7.83%) customers respectively.
Employees of Freshworks
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FAQ
Find answers to the most often asked questions by users.
Who are the top Freshworks competitors?
Freshworks’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of Freshworks competitors . 6sense uses advanced data mining and AI algorithms to track customers and of Freshworks and 40,000 other technologies on the internet.You can also compare Freshworks and its feature with top competitors here : Freshworks vs Wix Freshworks vs Zendesk Freshworks vs Quip .
What is Freshworks customer distribution based on company size?
The majority of Freshworks’s customers for the knowledge-management category fall in the company size of 0 - 9 employees (11128 companies), 20 - 49 employees (7767 companies), 10 - 19 employees (3895 companies). You can view a distribution chart of Freshworks customers by company size .
What is Freshworks market share in the knowledge-management?
Freshworks has market share of 2.59% in knowledge-management market. Freshworks competes with 133 competitor tools in knowledge-management category. The top alternatives for Freshworks knowledge-management tool are Wix with 63.69%, Zendesk with 15.06%, Quip with 4.57% market share.
What are the top industries that use Freshworks?
Top industries that use Freshworks for knowledge-management are Technology (375), Marketing (374), Software (359).
What are the top countries that use Freshworks?
Around the world in 2023, over 20453 companies have started using Freshworks as knowledge-management tool. Companies using Freshworks for knowledge-management are majorly from United States with 12375 customers. 38.32% of Freshworks customers are from the United States. Other top countries using Freshworks are United Kingdom and India with 3196(9.90%) and 2528(7.83%) customers respectively.
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