Freshworks

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Top Competitors and Alternatives of Freshworks

The top three of Freshworks’s competitors in the Knowledge Management category are Wix with 63.69%, Zendesk with 15.06%, Quip with 4.57% market share.

    Top Competitors and Alternatives of Freshworks

    The top three of Freshworks’s competitors in the Knowledge Management category are Wix with 63.69%, Zendesk with 15.06%, Quip with 4.57% market share.

    Customers of Freshworks

    Around the world in 2023, over 20453 companies have started using Freshworks as Knowledge Management tool.

    Customers Employee Range City Region Country Social Links
    Springer Nature 10,000+ London England United Kingdom
    University Of Pennsylvania 10,000+ Philadelphia Pennsylvania United States
    Pearson Plc 10,000+ London England United Kingdom
    Office Depot, Inc. (ODP) 10,000+ Boca Raton Florida United States
    Averda 10,000+ Dubai Dubai United Arab Emirates
    Flipkart 10,000+ Bengaluru Karnataka India
    Delivery Hero SE 10,000+ Berlin Berlin Germany
    Shopify 10,000+ Ottawa Ontario Canada
    University Of Alabama At Birmingham 10,000+ Birmingham Alabama United States
    UNC Eshelman School Of Pharmacy 10,000+ Chapel Hill North Carolina United States

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    Freshworks Customers by Industry

    The three top industries that use Freshworks for Knowledge Management are Technology (375), Marketing (374), Software (359).

    Freshworks Customers by Employee Size

    The majority of Freshworks’s customers for the knowledge-management category fall in the company size of 0 - 9 employees (11128 companies), 20 - 49 employees (7767 companies), 10 - 19 employees (3895 companies).

    Freshworks Customers by Geography

    The top three geographies of Freshworks for knowledge-management are the United States with 12375(38.32%), United Kingdom with 3196(9.90%), India with 2528(7.83%) customers respectively.

    Employees of Freshworks

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Freshworks competitors?

    Freshworks’s Top competitors in the knowledge-management category are Wix, Zendesk, Quip. You can view a full list of Freshworks competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Freshworks and 40,000 other technologies on the internet.You can also compare Freshworks and its feature with top competitors here : Freshworks vs Wix Freshworks vs Zendesk Freshworks vs Quip .

    What is Freshworks customer distribution based on company size?

    The majority of Freshworks’s customers for the knowledge-management category fall in the company size of 0 - 9 employees (11128 companies), 20 - 49 employees (7767 companies), 10 - 19 employees (3895 companies). You can view a distribution chart of Freshworks customers by company size here.

    What is Freshworks market share in the knowledge-management?

    Freshworks has market share of 2.59% in knowledge-management market. Freshworks competes with 133 competitor tools in knowledge-management category. The top alternatives for Freshworks knowledge-management tool are Wix with 63.69%, Zendesk with 15.06%, Quip with 4.57% market share.

    What are the top industries that use Freshworks?

    Top industries that use Freshworks for knowledge-management are Technology (375), Marketing (374), Software (359).

    What are the top countries that use Freshworks?

    Around the world in 2023, over 20453 companies have started using Freshworks as knowledge-management tool. Companies using Freshworks for knowledge-management are majorly from United States with 12375 customers. 38.32% of Freshworks customers are from the United States. Other top countries using Freshworks are United Kingdom and India with 3196(9.90%) and 2528(7.83%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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