Question 1

What are the different markets in which
        Bitrix24 and
        Zoho Desk compete against each other?

Accepted Answer

Bitrix24 and
        Zoho Desk compete against each other in
        the Contact Center, Instant Messaging And Chat, Knowledge Management, Business Phone Systems, Communication.

Question 2

How does the market share of
        Bitrix24
        and Zoho Desk compare in the
        Knowledge Management market?

Accepted Answer

In the Knowledge Management market,
        Bitrix24 has a
        0.45%
        market share in comparison to
        Zoho Desk’s
        0.29%.
        Since it has a better market share coverage,
        Bitrix24 holds the
        10th
        spot in 6sense's Market Share Ranking Index for
        the Knowledge Management category, while
        Zoho Desk holds the
        15th spot.

Question 3

How many customers are acquired by
        Bitrix24 and
        Zoho Desk in the
        Knowledge Management segment?

Accepted Answer

Bitrix24 has
        9,709 customers and
        Zoho Desk has
        6,302 customers in the
        Knowledge Management
        segment. Bitrix24 has
        3407 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        Bitrix24 and
        Zoho Desk has more customers?

Accepted Answer

Bitrix24 has more customers in Brazil, United States and Ukraine.
Zoho Desk has more customers in United States, India and Canada.

Bitrix24 Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of Bitrix24 and Zoho Desk

Comparing the market share of Bitrix24 and Zoho Desk

Compare Bitrix24 vs Zoho Desk customers by geography

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