Categories where Zendesk and Five9 compete
Zendesk
Comparing the customer bases of Zendesk and Five9, we can see that Zendesk has 169150 customer(s), while Five9 has 3428 customer(s). In the Interactive Voice Response (IVR) category, with 169150 customer(s) Zendesk stands at 1st place by ranking, while Five9 with 3428 customer(s), is at the 4th place.
Zendesk
1st
169150 Customer
Five9
4th
3428 Customer
Zendesk has a 88.56% market share in the Interactive Voice Response (IVR) category, while Five9 has a 1.79% market share in the same space.
Comparing Zendesk and Five9 customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Five9 has more customers in United States.
Zendesk
Five9
Gain actionable insights about the buying patterns of Zendesk vs Five9’s target audience.
Zendesk
New
679 Customer
Lost
847 Customer
Five9
New
47 Customer
Lost
37 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Five9 compete against each other?
Zendesk and Five9 compete against each other in the Contact Center, Customer Experience, Instant Messaging And Chat, Interactive Voice Response (IVR), Auto Dialer.
How does the market share of Zendesk and Five9 compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by Zendesk and Five9 in the Interactive Voice Response (IVR) segment?
What are the countries in which Zendesk and Five9 has more customers?
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