Categories where Zendesk and Talkdesk compete
Zendesk
Comparing the customer bases of Zendesk and Talkdesk, we can see that Zendesk has 169762 customer(s), while Talkdesk has 878 customer(s). In the Interactive Voice Response (IVR) category, with 169762 customer(s) Zendesk stands at 1st place by ranking, while Talkdesk with 878 customer(s), is at the 7th place.
Zendesk
1st
169762 Customer
Talkdesk
7th
878 Customer
Zendesk has a 88.85% market share in the Interactive Voice Response (IVR) category, while Talkdesk has a 0.46% market share in the same space.
Comparing Zendesk and Talkdesk customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Talkdesk has more customers in United States.
Zendesk
Talkdesk
Gain actionable insights about the buying patterns of Zendesk vs Talkdesk’s target audience.
Zendesk
New
660 Customer
Lost
841 Customer
Talkdesk
New
8 Customer
Lost
11 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Talkdesk compete against each other?
Zendesk and Talkdesk compete against each other in the Contact Center, Interactive Voice Response (IVR), Call Recording, Communication, Customer Experience.
How does the market share of Zendesk and Talkdesk compare in the Interactive Voice Response (IVR) market?
How many customers are acquired by Zendesk and Talkdesk in the Interactive Voice Response (IVR) segment?
What are the countries in which Zendesk and Talkdesk has more customers?
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