Zendesk Vs Talkdesk : In-Depth Comparison

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Categories where Zendesk and Talkdesk compete

Contact Center
Interactive Voice Response (IVR)
Call Recording
Communication
Customer Experience

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Zendesk

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Comparing the customer bases of Zendesk and Talkdesk

Comparing the customer bases of Zendesk and Talkdesk, we can see that Zendesk has 169762 customer(s), while Talkdesk has 878 customer(s). In the Interactive Voice Response (IVR) category, with 169762 customer(s) Zendesk stands at 1st place by ranking, while Talkdesk with 878 customer(s), is at the 7th place.

Zendesk

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1st

169762 Customer

Talkdesk

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7th

878 Customer

Comparing the market share of Zendesk and Talkdesk

Zendesk has a 88.85% market share in the Interactive Voice Response (IVR) category, while Talkdesk has a 0.46% market share in the same space.

Compare Zendesk vs Talkdesk customers by geography

Comparing Zendesk and Talkdesk customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Talkdesk has more customers in United States.

Zendesk

Talkdesk

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk vs Talkdesk’s target audience.

Zendesk

New

660 Customer

Lost

841 Customer

Talkdesk

New

8 Customer

Lost

11 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk and Talkdesk compete against each other?

Zendesk and Talkdesk compete against each other in the Contact Center, Interactive Voice Response (IVR), Call Recording, Communication, Customer Experience.

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How does the market share of Zendesk and Talkdesk compare in the Interactive Voice Response (IVR) market?

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How many customers are acquired by Zendesk and Talkdesk in the Interactive Voice Response (IVR) segment?

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What are the countries in which Zendesk and Talkdesk has more customers?

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