Talkdesk Vs Bright Pattern : In-Depth Comparison

What are the different markets in which Talkdesk and Bright Pattern compete against each other?

Talkdesk and Bright Pattern compete against each other in the Communication, Contact Center, Interactive Voice Response (IVR), Call Recording, Customer Experience.

How does the market share of Talkdesk and Bright Pattern compare in the Interactive Voice Response (IVR) market?

In the Interactive Voice Response (IVR) market, Talkdesk has a 0.57% market share in comparison to Bright Pattern’s 0.05%. Since it has a better market share coverage, Talkdesk holds the 7th spot in 6sense's Market Share Ranking Index for the Interactive Voice Response (IVR) category, while Bright Pattern holds the 13th spot.

How many customers are acquired by Talkdesk and Bright Pattern in the Interactive Voice Response (IVR) segment?

Talkdesk has 1,057 customers and Bright Pattern has 93 customers in the Interactive Voice Response (IVR) segment. Talkdesk has 964 more customers than Bright Pattern in this category.

What are the countries in which Talkdesk and Bright Pattern has more customers?

Talkdesk has more customers in United States, Canada and United Kingdom.
Bright Pattern has more customers in United States, Chile and Australia.