Sharpen

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Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.

Top Competitors and Alternatives of Sharpen

The top three of Sharpen’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.71%, Genesys with 3.24%, NICE inContact with 1.82% market share.

    Top Competitors and Alternatives of Sharpen

    The top three of Sharpen’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.71%, Genesys with 3.24%, NICE inContact with 1.82% market share.

    Customers of Sharpen

    Around the world in 2023, over 60 companies have started using Sharpen as Interactive Voice Response (IVR) tool.

    Customers Employee Range City Region Country Social Links
    Nielsen Holdings plc 10,000+ New York City New York United States
    Shopify 10,000+ Ottawa Ontario Canada
    Allstate 10,000+ Northbrook Illinois United States
    Caterpillar, Inc. 10,000+ Peoria Illinois United States
    Sirius XM Holdings, Inc. 1,000 - 4,999 New York City New York United States
    Young Living Essential Oils 1,000 - 4,999 Lehi Utah United States
    Sharpen 100 - 249 Indianapolis Indiana United States
    South Central Indiana REMC 100 - 249 Martinsville Indiana United States
    Apprisen 50 - 99 Columbus Ohio United States
    VDS 50 - 99 Grand Rapids Michigan United States

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    Sharpen Customers by Industry

    The three top industries that use Sharpen for Interactive Voice Response (IVR) are Customer Service (4), Marketing (3), Technology (3).

    Sharpen Customers by Employee Size

    The majority of Sharpen’s customers for the ivr category fall in the company size of 10,000+ employees (18 companies), 1,000 - 4,999 employees (10 companies), 20 - 49 employees (9 companies).

    Sharpen Customers by Geography

    The top three geographies of Sharpen for ivr are the United States with 45(73.77%), United Kingdom with 6(9.84%), Canada with 2(3.28%) customers respectively.

    Employees of Sharpen

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Sharpen competitors?

    Sharpen’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of Sharpen competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sharpen and 40,000 other technologies on the internet.You can also compare Sharpen and its feature with top competitors here : Sharpen vs Zendesk Sharpen vs Genesys Sharpen vs NICE inContact .

    What is Sharpen customer distribution based on company size?

    The majority of Sharpen’s customers for the ivr category fall in the company size of 10,000+ employees (18 companies), 1,000 - 4,999 employees (10 companies), 20 - 49 employees (9 companies). You can view a distribution chart of Sharpen customers by company size here.

    What is Sharpen market share in the ivr?

    Sharpen has market share of 0.03% in ivr market. Sharpen competes with 42 competitor tools in ivr category. The top alternatives for Sharpen ivr tool are Zendesk with 89.71%, Genesys with 3.24%, NICE inContact with 1.82% market share.

    What are the top industries that use Sharpen?

    Top industries that use Sharpen for ivr are Customer Service (4), Marketing (3), Technology (3).

    What are the top countries that use Sharpen?

    Around the world in 2023, over 60 companies have started using Sharpen as ivr tool. Companies using Sharpen for ivr are majorly from United States with 45 customers. 73.77% of Sharpen customers are from the United States. Other top countries using Sharpen are United Kingdom and Canada with 6(9.84%) and 2(3.28%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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