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Sharpen

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Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.

Interactive Voice Response (IVR)
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Market Share of Sharpen

Current Customer(s)

58

Market Share (Est.)

0.03%

Ranking

#18

Top Competitors and Alternatives of Sharpen

The top three of Sharpen’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 87.89%, Genesys with 3.71%, Genesys PureCloud with 1.77% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk18138687.89%Sharpen vs Zendesk
Genesys76673.71%Sharpen vs Genesys
Genesys PureCloud36451.77%Sharpen vs Genesys PureCloud
Five935881.74%Sharpen vs Five9
NICE inContact31991.55%Sharpen vs NICE inContact
Talkdesk19990.97%Sharpen vs Talkdesk
NewVoiceMedia17410.84%Sharpen vs NewVoiceMedia
LiveOps9350.45%Sharpen vs LiveOps
MessageBird6870.33%Sharpen vs MessageBird
MiContact Center3360.16%Sharpen vs MiContact Center
RingCentral Contact Center2420.12%Sharpen vs RingCentral Contact Center
CallFire1570.08%Sharpen vs CallFire
Bright Pattern1490.07%Sharpen vs Bright Pattern
PhoneBurner950.05%Sharpen vs PhoneBurner
UJET920.04%Sharpen vs UJET
Kixie700.03%Sharpen vs Kixie
Magnetic North700.03%Sharpen vs Magnetic North
Aspect Zipwire530.03%Sharpen vs Aspect Zipwire
Convoso310.02%Sharpen vs Convoso
Plum Voice Hosted IVR310.02%Sharpen vs Plum Voice Hosted IVR
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Popular Comparisons

Top Competitors and Alternatives of Sharpen

The top three of Sharpen’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 87.89%, Genesys with 3.71%, Genesys PureCloud with 1.77% market share.

Sharpen vs Zendesk

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Sharpen vs Genesys

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Sharpen vs Genesys PureCloud

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Sharpen vs Five9

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Sharpen vs NICE inContact

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Sharpen vs Talkdesk

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Sharpen vs NewVoiceMedia

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Sharpen vs LiveOps

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Customers of Sharpen

Around the world in 2025, over 58 companies have started using Sharpen as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Apprisen100 - 249GahannaOhioUnited States
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South Central Indiana REMC50 - 99MartinsvilleIndianaUnited States
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State Farm Insurance10,000+BloomingtonIllinoisUnited States
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Allstate Corporation10,000+NorthbrookIllinoisUnited States
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AT&T10,000+DallasTexasUnited States
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ManpowerGroup10,000+MilwaukeeWisconsinUnited States
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TinyURL10,000+Lino LakesMinnesotaUnited States
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Young Living Essential Oils10,000+LehiUtahUnited States
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Colonial Life5,000 - 9,999ColumbiaSouth CarolinaUnited States
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McGraw Hill1,000 - 4,999New York CityNew YorkUnited States
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Sharpen Customers by Products and Services

The top three products and services offering customers that use Sharpen for Interactive Voice Response (IVR) are Customer Service (4), Construction Equipment (3), Life Insurance (3).

Customers

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Sharpen Customers by Employee Size

The majority of Sharpen's customers for the ivr category fall in the company size of 10,000+ employees (18 companies), 100 - 249 employees (10 companies), 5,000 - 9,999 employees (7 companies).

Employee Size

Sharpen Customers by Geography

The top three geographies of Sharpen for ivr are the United States with 50(86.21%), Australia with 2(3.45%), Sweden with 1(1.72%) customers respectively.

Customers

Employees of Sharpen

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Also see other Products/Services by Sharpen in:

Cloud Contact Center Software
Interactive Voice Response (IVR)
Contact Center
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Sharpen competitors?

Sharpen’s Top competitors in the ivr category are Zendesk, Genesys, Genesys PureCloud. You can view a full list of Sharpen competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sharpen and 40,000 other technologies on the internet. You can also compare Sharpen and its feature with top competitors here : Sharpen vs Zendesk Sharpen vs Genesys Sharpen vs Genesys PureCloud.

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What is Sharpen customer distribution based on company size?

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What is Sharpen market share in the ivr?

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What are the top countries that use Sharpen?

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What are the top industries that use Sharpen?

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