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Sharpen

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Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.

Interactive Voice Response (IVR)
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Market Share of Sharpen

Current Customer(s)

49

Market Share (Est.)

0.03%

Ranking

#18

Top Competitors and Alternatives of Sharpen

The top three of Sharpen’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 87.73%, Genesys with 3.93%, Five9 with 1.90% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk17063787.73%Sharpen vs Zendesk
Genesys76493.93%Sharpen vs Genesys
Five937011.90%Sharpen vs Five9
Genesys PureCloud36031.85%Sharpen vs Genesys PureCloud
NICE inContact31711.63%Sharpen vs NICE inContact
NewVoiceMedia17940.92%Sharpen vs NewVoiceMedia
Talkdesk16220.83%Sharpen vs Talkdesk
MessageBird6830.35%Sharpen vs MessageBird
MiContact Center3700.19%Sharpen vs MiContact Center
RingCentral Contact Center2940.15%Sharpen vs RingCentral Contact Center
CallFire1610.08%Sharpen vs CallFire
Bright Pattern1430.07%Sharpen vs Bright Pattern
UJET1010.05%Sharpen vs UJET
PhoneBurner900.05%Sharpen vs PhoneBurner
Kixie710.04%Sharpen vs Kixie
Magnetic North700.04%Sharpen vs Magnetic North
Aspect Zipwire570.03%Sharpen vs Aspect Zipwire
Plum Voice Hosted IVR420.02%Sharpen vs Plum Voice Hosted IVR
Convoso320.02%Sharpen vs Convoso
FluentStream310.02%Sharpen vs FluentStream
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Popular Comparisons

Top Competitors and Alternatives of Sharpen

The top three of Sharpen’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 87.73%, Genesys with 3.93%, Five9 with 1.90% market share.

Sharpen vs Zendesk

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Sharpen vs Genesys

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Sharpen vs Five9

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Sharpen vs Genesys PureCloud

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Sharpen vs NICE inContact

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Sharpen vs NewVoiceMedia

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Sharpen vs Talkdesk

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Sharpen vs MessageBird

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Customers of Sharpen

Around the world in 2025, over 49 companies have started using Sharpen as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Young Living Essential Oils10,000+LehiUtahUnited States
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State Farm10,000+BloomingtonIllinoisUnited States
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AT&T10,000+DallasTexasUnited States
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Daily Management, Inc10,000+MemphisMissouriUnited States
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Allstate Corporation10,000+NorthbrookIllinoisUnited States
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ManpowerGroup10,000+MilwaukeeWisconsinUnited States
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McGraw Hill5,000 - 9,999New York CityNew YorkUnited States
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Colonial Life5,000 - 9,999ColumbiaSouth CarolinaUnited States
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ICICI Prudential AMC Ltd1,000 - 4,999MumbaiMaharashtraIndia
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Velocity500 - 999HollandOhioUnited States
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Sharpen Customers by Products and Services

The top three products and services offering customers that use Sharpen for Interactive Voice Response (IVR) are Customer Service (4), Cloud Communications (2), Life Insurance (2).

Customers

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Sharpen Customers by Employee Size

The majority of Sharpen's customers for the ivr category fall in the company size of 10,000+ employees (18 companies), 5,000 - 9,999 employees (9 companies), 20 - 49 employees (5 companies).

Employee Size

Sharpen Customers by Geography

The top three geographies of Sharpen for ivr are the United States with 41(83.67%), Canada with 2(4.08%), Ireland with 2(4.08%) customers respectively.

Customers

Employees of Sharpen

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Also see other Products/Services by Sharpen in:

Interactive Voice Response (IVR)
Contact Center
Cloud Contact Center Software
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Sharpen competitors?

Sharpen’s Top competitors in the ivr category are Zendesk, Genesys, Five9. You can view a full list of Sharpen competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Sharpen and 40,000 other technologies on the internet. You can also compare Sharpen and its feature with top competitors here : Sharpen vs Zendesk Sharpen vs Genesys Sharpen vs Five9.

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What is Sharpen customer distribution based on company size?

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What is Sharpen market share in the ivr?

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What are the top countries that use Sharpen?

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What are the top industries that use Sharpen?

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