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RingCentral Contact Center

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RingCentral Contact Centre provides customers and call center managers with omnichannel capabilities and a comprehensive feature with optimization too...Read more

Interactive Voice Response (IVR)
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Market Share of RingCentral Contact Center

Current Customer(s)

186

Market Share (Est.)

0.10%

Ranking

#12

Top Competitors and Alternatives of RingCentral Contact Center

The top three of RingCentral Contact Center’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 88.85%, Genesys with 3.50%, Five9 with 1.78% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16976288.85%RingCentral Contact Center vs Zendesk
Genesys66913.50%RingCentral Contact Center vs Genesys
Five934011.78%RingCentral Contact Center vs Five9
NICE inContact33911.77%RingCentral Contact Center vs NICE inContact
Genesys PureCloud30501.60%RingCentral Contact Center vs Genesys PureCloud
NewVoiceMedia14450.76%RingCentral Contact Center vs NewVoiceMedia
Talkdesk8780.46%RingCentral Contact Center vs Talkdesk
MessageBird7180.38%RingCentral Contact Center vs MessageBird
MiContact Center2800.15%RingCentral Contact Center vs MiContact Center
Cloudagent2370.12%RingCentral Contact Center vs Cloudagent
CallFire2230.12%RingCentral Contact Center vs CallFire
Bright Pattern1060.06%RingCentral Contact Center vs Bright Pattern
UJET840.04%RingCentral Contact Center vs UJET
Magnetic North810.04%RingCentral Contact Center vs Magnetic North
Plum Voice Hosted IVR700.04%RingCentral Contact Center vs Plum Voice Hosted IVR
Sharpen670.04%RingCentral Contact Center vs Sharpen
PhoneBurner540.03%RingCentral Contact Center vs PhoneBurner
Nectar Desk510.03%RingCentral Contact Center vs Nectar Desk
Aspect Zipwire470.02%RingCentral Contact Center vs Aspect Zipwire
Kixie430.02%RingCentral Contact Center vs Kixie
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Popular Comparisons

Top Competitors and Alternatives of RingCentral Contact Center

The top three of RingCentral Contact Center’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 88.85%, Genesys with 3.50%, Five9 with 1.78% market share.

RingCentral Contact Center vs Zendesk

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RingCentral Contact Center vs Genesys

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RingCentral Contact Center vs Five9

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RingCentral Contact Center vs NICE inContact

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RingCentral Contact Center vs Genesys PureCloud

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RingCentral Contact Center vs NewVoiceMedia

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RingCentral Contact Center vs Talkdesk

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RingCentral Contact Center vs MessageBird

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Customers of RingCentral Contact Center

Around the world in 2024, over 186 companies have started using RingCentral Contact Center as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
BT RingCentral5,000 - 9,999BelmontCaliforniaUnited States
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Rincentral1,000 - 4,999BelmontCaliforniaUnited States
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RingCentral UK Ltd1,000 - 4,999LondonEnglandUnited Kingdom
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RingCentral1,000 - 4,999BelmontCaliforniaUnited States
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Ringcentral.com1,000 - 4,999BelmontCaliforniaUnited States
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Universiti Malaysia Sabah1,000 - 4,999Kota KinabaluSabahMalaysia
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PRIANTO LIMITED100 - 249NewburyEnglandUnited Kingdom
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Prianto GmbH20 - 49MunichBavariaGermany
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Blue Solutions20 - 49WokinghamEnglandUnited Kingdom
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ringcentral.ca20 - 49OntarioCanada
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RingCentral Contact Center Customers by Products and Services

The top three products and services offering customers that use RingCentral Contact Center for Interactive Voice Response (IVR) are Cybersecurity (8), Unified Communications (7), Video Conferencing (7).

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RingCentral Contact Center Customers by Employee Size

The majority of RingCentral Contact Center's customers for the ivr category fall in the company size of 1,000 - 4,999 employees (50 companies), 0 - 9 employees (29 companies), 100 - 249 employees (21 companies).

Employee Size

RingCentral Contact Center Customers by Geography

The top three geographies of RingCentral Contact Center for ivr are the United States with 127(71.75%), United Kingdom with 26(14.69%), Canada with 11(6.21%) customers respectively.

Customers

Employees of RingCentral Contact Center

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Also see other Products/Services by RingCentral Contact Center in:

Interactive Voice Response (IVR)
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top RingCentral Contact Center competitors?

RingCentral Contact Center’s Top competitors in the ivr category are Zendesk, Genesys, Five9. You can view a full list of RingCentral Contact Center competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of RingCentral Contact Center and 40,000 other technologies on the internet. You can also compare RingCentral Contact Center and its feature with top competitors here : RingCentral Contact Center vs Zendesk RingCentral Contact Center vs Genesys RingCentral Contact Center vs Five9.

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What is RingCentral Contact Center customer distribution based on company size?

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What is RingCentral Contact Center market share in the ivr?

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What are the top countries that use RingCentral Contact Center?

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What are the top industries that use RingCentral Contact Center?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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