MessageBird
MessageBird is an secure cloud communications platform that connects enterprises to their customers via fast and reliable SMS, Voice and Chat APIs.
Market Share of MessageBird
Current Customer(s)
696
Market Share (Est.)
0.37%
Ranking
#8
Top Competitors and Alternatives of MessageBird
The top three of MessageBird’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.40%, Genesys with 2.99%, NICE inContact with 1.85% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 166487 | 89.40% | MessageBird vs Zendesk |
| Genesys | 5563 | 2.99% | MessageBird vs Genesys |
| NICE inContact | 3446 | 1.85% | MessageBird vs NICE inContact |
| Five9 | 3078 | 1.65% | MessageBird vs Five9 |
| Genesys PureCloud | 3021 | 1.62% | MessageBird vs Genesys PureCloud |
| NewVoiceMedia | 1117 | 0.60% | MessageBird vs NewVoiceMedia |
| Talkdesk | 1027 | 0.55% | MessageBird vs Talkdesk |
| Cloudagent | 585 | 0.31% | MessageBird vs Cloudagent |
| MiContact Center | 192 | 0.10% | MessageBird vs MiContact Center |
| CallFire | 188 | 0.10% | MessageBird vs CallFire |
| RingCentral Contact Center | 139 | 0.07% | MessageBird vs RingCentral Contact Center |
| Bright Pattern | 93 | 0.05% | MessageBird vs Bright Pattern |
| UJET | 73 | 0.04% | MessageBird vs UJET |
| Plum Voice Hosted IVR | 69 | 0.04% | MessageBird vs Plum Voice Hosted IVR |
| Magnetic North | 62 | 0.03% | MessageBird vs Magnetic North |
| Sharpen | 58 | 0.03% | MessageBird vs Sharpen |
| Nectar Desk | 50 | 0.03% | MessageBird vs Nectar Desk |
| PhoneBurner | 41 | 0.02% | MessageBird vs PhoneBurner |
| Kixie | 37 | 0.02% | MessageBird vs Kixie |
| Aspect Zipwire | 30 | 0.02% | MessageBird vs Aspect Zipwire |
Popular Comparisons
Top Competitors and Alternatives of MessageBird
The top three of MessageBird’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.40%, Genesys with 2.99%, NICE inContact with 1.85% market share.
MessageBird vs Zendesk
MessageBird vs Genesys
MessageBird vs NICE inContact
MessageBird vs Five9
MessageBird vs Genesys PureCloud
MessageBird vs NewVoiceMedia
MessageBird vs Talkdesk
MessageBird vs Cloudagent
Customers of MessageBird
Around the world in 2024, over 696 companies have started using MessageBird as Interactive Voice Response (IVR) tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Qima | 1,000 - 4,999 | Madrid | Madrid | Spain |   |
| BRM | 1,000 - 4,999 | Bogota | Bogota D.C. | Colombia |   |
| Banco Millennium Atlantico | 1,000 - 4,999 | Luanda | Luanda | Angola | |
| Guzman Y Gomez | 1,000 - 4,999 | Sydney | New South Wales | Australia | |
| Banco W | 1,000 - 4,999 | Cali | Valle del Cauca | Colombia | |
| Guzman Y Gomez | 1,000 - 4,999 | Sydney | New South Wales | Australia | |
| QIMA | 1,000 - 4,999 | Hong Kong | Hong Kong SAR | People's Republic of China | |
| GoStudent | 1,000 - 4,999 | Vienna | Vienna | Austria | |
| Bumrungrad International Hospital | 1,000 - 4,999 | Bangkok | Bangkok | Thailand | |
| CARS24 | 1,000 - 4,999 | Gurgaon | Haryana | India | |
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MessageBird Customers by Products and Services
The top three products and services offering customers that use MessageBird for Interactive Voice Response (IVR) are Consultancy (10), E-Commerce (9), Fintech (8).
Customers
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MessageBird Customers by Employee Size
The majority of MessageBird's customers for the ivr category fall in the company size of 0 - 9 employees (234 companies), 20 - 49 employees (152 companies), 10 - 19 employees (116 companies).
Employee Size
MessageBird Customers by Geography
The top three geographies of MessageBird for ivr are the Netherlands with 118(25.27%), United States with 66(14.13%), United Kingdom with 53(11.35%) customers respectively.
Customers
Employees of MessageBird
Also see other Products/Services by MessageBird in:
FAQ
Find answers to the most often asked questions by users.
Who are the top MessageBird competitors?
MessageBird’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of MessageBird competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of MessageBird and 40,000 other technologies on the internet. You can also compare MessageBird and its feature with top competitors here : MessageBird vs Zendesk MessageBird vs Genesys MessageBird vs NICE inContact.
What is MessageBird customer distribution based on company size?
What is MessageBird market share in the ivr?
What are the top countries that use MessageBird?
What are the top industries that use MessageBird?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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