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Magnetic North

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Magnetic North is an combines inbound, outbound and blended contact center features, along with cloud PBX and recording tools.

Interactive Voice Response (IVR)
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Market Share of Magnetic North

Current Customer(s)

81

Market Share (Est.)

0.04%

Ranking

#15

Top Competitors and Alternatives of Magnetic North

The top three of Magnetic North’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 88.85%, Genesys with 3.50%, Five9 with 1.78% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16976288.85%Magnetic North vs Zendesk
Genesys66913.50%Magnetic North vs Genesys
Five934011.78%Magnetic North vs Five9
NICE inContact33911.77%Magnetic North vs NICE inContact
Genesys PureCloud30501.60%Magnetic North vs Genesys PureCloud
NewVoiceMedia14450.76%Magnetic North vs NewVoiceMedia
Talkdesk8780.46%Magnetic North vs Talkdesk
MessageBird7180.38%Magnetic North vs MessageBird
MiContact Center2800.15%Magnetic North vs MiContact Center
Cloudagent2370.12%Magnetic North vs Cloudagent
CallFire2230.12%Magnetic North vs CallFire
RingCentral Contact Center1860.10%Magnetic North vs RingCentral Contact Center
Bright Pattern1060.06%Magnetic North vs Bright Pattern
UJET840.04%Magnetic North vs UJET
Plum Voice Hosted IVR700.04%Magnetic North vs Plum Voice Hosted IVR
Sharpen670.04%Magnetic North vs Sharpen
PhoneBurner540.03%Magnetic North vs PhoneBurner
Nectar Desk510.03%Magnetic North vs Nectar Desk
Aspect Zipwire470.02%Magnetic North vs Aspect Zipwire
Kixie430.02%Magnetic North vs Kixie
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Popular Comparisons

Top Competitors and Alternatives of Magnetic North

The top three of Magnetic North’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 88.85%, Genesys with 3.50%, Five9 with 1.78% market share.

Magnetic North vs Zendesk

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Magnetic North vs Genesys

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Magnetic North vs Five9

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Magnetic North vs NICE inContact

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Magnetic North vs Genesys PureCloud

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Magnetic North vs NewVoiceMedia

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Magnetic North vs Talkdesk

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Magnetic North vs MessageBird

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Customers of Magnetic North

Around the world in 2024, over 81 companies have started using Magnetic North as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Total System Services, Inc.10,000+ColumbusGeorgiaUnited States
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Deloitte Digital10,000+New York CityNew YorkUnited States
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University Of South Florida10,000+TampaFloridaUnited States
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BT10,000+LondonEnglandUnited Kingdom
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Webhelp10,000+ParisIle-de-FranceFrance
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West Corporation10,000+OmahaNebraskaUnited States
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Nationwide Building Society10,000+SwindonEnglandUnited Kingdom
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Intrado Corporation5,000 - 9,999OmahaNebraskaUnited States
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Sonata Software1,000 - 4,999BengaluruKarnatakaIndia
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Townsville City Council1,000 - 4,999TownsvilleQueenslandAustralia
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Magnetic North Customers by Products and Services

The top three products and services offering customers that use Magnetic North for Interactive Voice Response (IVR) are Marketing (3), Natural Gas (3), Performing Arts (3).

Customers

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Magnetic North Customers by Employee Size

The majority of Magnetic North's customers for the ivr category fall in the company size of 0 - 9 employees (14 companies), 10,000+ employees (14 companies), 1,000 - 4,999 employees (10 companies).

Employee Size

Magnetic North Customers by Geography

The top three geographies of Magnetic North for ivr are the United Kingdom with 36(46.15%), United States with 19(24.36%), Canada with 12(15.38%) customers respectively.

Customers

Employees of Magnetic North

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Also see other Products/Services by Magnetic North in:

Contact Center
Interactive Voice Response (IVR)

FAQ

Find answers to the most often asked questions by users.

Who are the top Magnetic North competitors?

Magnetic North’s Top competitors in the ivr category are Zendesk, Genesys, Five9. You can view a full list of Magnetic North competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Magnetic North and 40,000 other technologies on the internet. You can also compare Magnetic North and its feature with top competitors here : Magnetic North vs Zendesk Magnetic North vs Genesys Magnetic North vs Five9.

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What is Magnetic North customer distribution based on company size?

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What is Magnetic North market share in the ivr?

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What are the top countries that use Magnetic North?

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What are the top industries that use Magnetic North?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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