Genesys Vs Plum Voice Hosted IVR : In-Depth Comparison

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Categories where Genesys and Plum Voice Hosted IVR compete

Interactive Voice Response (IVR)
Communication
Contact Center
Customer Experience

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Genesys

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Comparing the customer bases of Genesys and Plum Voice Hosted IVR

Comparing the customer bases of Genesys and Plum Voice Hosted IVR, we can see that Genesys has 5563 customer(s), while Plum Voice Hosted IVR has 69 customer(s). In the Interactive Voice Response (IVR) category, with 5563 customer(s) Genesys stands at 2nd place by ranking, while Plum Voice Hosted IVR with 69 customer(s), is at the 15th place.

Genesys

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2nd

5563 Customer

Plum Voice Hosted IVR

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15th

69 Customer

Comparing the market share of Genesys and Plum Voice Hosted IVR

Genesys has a 2.99% market share in the Interactive Voice Response (IVR) category, while Plum Voice Hosted IVR has a 0.04% market share in the same space.

Compare Genesys vs Plum Voice Hosted IVR customers by geography

Comparing Genesys and Plum Voice Hosted IVR customers based on their geographic location, we can see that Genesys has more customers in United States, Australia and United Kingdom, while Plum Voice Hosted IVR has more customers in United States.

Genesys

Plum Voice Hosted IVR

Customer Movements for this month

Gain actionable insights about the buying patterns of Genesys vs Plum Voice Hosted IVR’s target audience.

Genesys

New

24 Customer

Lost

32 Customer

Plum Voice Hosted IVR

New

1 Customer

Lost

0 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Genesys and Plum Voice Hosted IVR compete against each other?

Genesys and Plum Voice Hosted IVR compete against each other in the Interactive Voice Response (IVR), Communication, Contact Center, Customer Experience.

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How does the market share of Genesys and Plum Voice Hosted IVR compare in the Interactive Voice Response (IVR) market?

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How many customers are acquired by Genesys and Plum Voice Hosted IVR in the Interactive Voice Response (IVR) segment?

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What are the countries in which Genesys and Plum Voice Hosted IVR has more customers?

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