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Cloudagent

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CloudAgents provides a global solution for high-quality multilingual customer service in a pay-per-use model with more than 12,000 home-based agents a...Read more

Interactive Voice Response (IVR)
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Market Share of Cloudagent

Current Customer(s)

588

Market Share (Est.)

0.31%

Ranking

#9

Top Competitors and Alternatives of Cloudagent

The top three of Cloudagent’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 88.56%, Genesys with 3.51%, NICE inContact with 1.85% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16915088.56%Cloudagent vs Zendesk
Genesys67103.51%Cloudagent vs Genesys
NICE inContact35321.85%Cloudagent vs NICE inContact
Five934281.79%Cloudagent vs Five9
Genesys PureCloud30841.61%Cloudagent vs Genesys PureCloud
NewVoiceMedia14470.76%Cloudagent vs NewVoiceMedia
Talkdesk8680.45%Cloudagent vs Talkdesk
MessageBird7110.37%Cloudagent vs MessageBird
MiContact Center2850.15%Cloudagent vs MiContact Center
CallFire2230.12%Cloudagent vs CallFire
RingCentral Contact Center1850.10%Cloudagent vs RingCentral Contact Center
Bright Pattern1080.06%Cloudagent vs Bright Pattern
UJET810.04%Cloudagent vs UJET
Magnetic North790.04%Cloudagent vs Magnetic North
Plum Voice Hosted IVR690.04%Cloudagent vs Plum Voice Hosted IVR
Sharpen600.03%Cloudagent vs Sharpen
PhoneBurner540.03%Cloudagent vs PhoneBurner
Nectar Desk500.03%Cloudagent vs Nectar Desk
Aspect Zipwire470.02%Cloudagent vs Aspect Zipwire
Kixie430.02%Cloudagent vs Kixie
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Popular Comparisons

Top Competitors and Alternatives of Cloudagent

The top three of Cloudagent’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 88.56%, Genesys with 3.51%, NICE inContact with 1.85% market share.

Cloudagent vs Zendesk

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Cloudagent vs Genesys

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Cloudagent vs NICE inContact

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Cloudagent vs Five9

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Cloudagent vs Genesys PureCloud

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Cloudagent vs NewVoiceMedia

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Cloudagent vs Talkdesk

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Cloudagent vs MessageBird

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Customers of Cloudagent

Around the world in 2024, over 587 companies have started using Cloudagent as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Samsung Electronics Co10,000+SuwonGyeonggi-doKorea
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Cisco.Co.Nz10,000+WellingtonWellingtonNew Zealand
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Texas Instruments Incorporated10,000+DallasTexasUnited States
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Merkle10,000+ColumbiaMarylandUnited States
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BigBasket10,000+BengaluruKarnatakaIndia
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System Group5,000 - 9,999KnoxvilleTennesseeUnited States
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Freshping5,000 - 9,999San BrunoCaliforniaUnited States
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Orient Craft Ltd5,000 - 9,999GurgaonHaryanaIndia
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Zoho Corporation5,000 - 9,999ChingleputTamil NaduIndia
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OneAssist Consumer Solutions5,000 - 9,999MumbaiMaharashtraIndia
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Cloudagent Customers by Products and Services

The top three products and services offering customers that use Cloudagent for Interactive Voice Response (IVR) are Real Estate (14), Web Development (7), Technology (6).

Customers

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Cloudagent Customers by Employee Size

The majority of Cloudagent's customers for the ivr category fall in the company size of 0 - 9 employees (258 companies), 20 - 49 employees (133 companies), 10 - 19 employees (92 companies).

Employee Size

Cloudagent Customers by Geography

The top three geographies of Cloudagent for ivr are the United States with 406(76.03%), India with 56(10.49%), Canada with 18(3.37%) customers respectively.

Customers

Employees of Cloudagent

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Also see other Products/Services by Cloudagent in:

Communication
Contact Center
Interactive Voice Response (IVR)

FAQ

Find answers to the most often asked questions by users.

Who are the top Cloudagent competitors?

Cloudagent’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of Cloudagent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Cloudagent and 40,000 other technologies on the internet. You can also compare Cloudagent and its feature with top competitors here : Cloudagent vs Zendesk Cloudagent vs Genesys Cloudagent vs NICE inContact.

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What is Cloudagent customer distribution based on company size?

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What is Cloudagent market share in the ivr?

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What are the top countries that use Cloudagent?

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What are the top industries that use Cloudagent?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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