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Bright Pattern

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service.

Interactive Voice Response (IVR)
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Market Share of Bright Pattern

Current Customer(s)

93

Market Share (Est.)

0.05%

Ranking

#13

Top Competitors and Alternatives of Bright Pattern

The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.40%, Genesys with 2.99%, NICE inContact with 1.85% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16648789.40%Bright Pattern vs Zendesk
Genesys55632.99%Bright Pattern vs Genesys
NICE inContact34461.85%Bright Pattern vs NICE inContact
Five930781.65%Bright Pattern vs Five9
Genesys PureCloud30211.62%Bright Pattern vs Genesys PureCloud
NewVoiceMedia11170.60%Bright Pattern vs NewVoiceMedia
Talkdesk10270.55%Bright Pattern vs Talkdesk
MessageBird6960.37%Bright Pattern vs MessageBird
Cloudagent5850.31%Bright Pattern vs Cloudagent
MiContact Center1920.10%Bright Pattern vs MiContact Center
CallFire1880.10%Bright Pattern vs CallFire
RingCentral Contact Center1390.07%Bright Pattern vs RingCentral Contact Center
UJET730.04%Bright Pattern vs UJET
Plum Voice Hosted IVR690.04%Bright Pattern vs Plum Voice Hosted IVR
Magnetic North620.03%Bright Pattern vs Magnetic North
Sharpen580.03%Bright Pattern vs Sharpen
Nectar Desk500.03%Bright Pattern vs Nectar Desk
PhoneBurner410.02%Bright Pattern vs PhoneBurner
Kixie370.02%Bright Pattern vs Kixie
Aspect Zipwire300.02%Bright Pattern vs Aspect Zipwire
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Popular Comparisons

Top Competitors and Alternatives of Bright Pattern

The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.40%, Genesys with 2.99%, NICE inContact with 1.85% market share.

Bright Pattern vs Zendesk

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Bright Pattern vs Genesys

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Bright Pattern vs NICE inContact

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Bright Pattern vs Five9

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Bright Pattern vs Genesys PureCloud

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Bright Pattern vs NewVoiceMedia

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Bright Pattern vs Talkdesk

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Bright Pattern vs MessageBird

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Customers of Bright Pattern

Around the world in 2024, over 93 companies have started using Bright Pattern as Interactive Voice Response (IVR) tool.

CustomersEmployee RangeCityRegionCountrySocial Links
BJ's Wholesale Club Holdings, Inc.10,000+WestboroughMassachusettsUnited States
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YMCA Of The North5,000 - 9,999MinneapolisMinnesotaUnited States
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hurtigruten.com.au5,000 - 9,999MelbourneVictoriaAustralia
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Banmedica1,000 - 4,999SantiagoSantiago MetropolitanChile
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Hurtigruten1,000 - 4,999TromsoTromsNorway
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Ministerio De Relaciones Exteriores1,000 - 4,999BogotaBogota D.C.Colombia
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Hurtigruten1,000 - 4,999TromsoTromsNorway
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i9 Sports1,000 - 4,999RiverviewFloridaUnited States
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Touchstone Communications500 - 999Fort WorthTexasUnited States
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CEDA500 - 999ChicagoIllinoisUnited States
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Bright Pattern Customers by Products and Services

The top three products and services offering customers that use Bright Pattern for Interactive Voice Response (IVR) are Cloud Services (4), Workforce Management (4), Business Process Outsourcing (3).

Customers

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Bright Pattern Customers by Employee Size

The majority of Bright Pattern's customers for the ivr category fall in the company size of 20 - 49 employees (18 companies), 100 - 249 employees (15 companies), 1,000 - 4,999 employees (12 companies).

Employee Size

Bright Pattern Customers by Geography

The top three geographies of Bright Pattern for ivr are the United States with 68(77.27%), Chile with 4(4.55%), Australia with 3(3.41%) customers respectively.

Customers

Employees of Bright Pattern

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Also see other Products/Services by Bright Pattern in:

Communication
Predictive Dialer
Interactive Voice Response (IVR)
Contact Center
System Administration

FAQ

Find answers to the most often asked questions by users.

Who are the top Bright Pattern competitors?

Bright Pattern’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of Bright Pattern competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bright Pattern and 40,000 other technologies on the internet. You can also compare Bright Pattern and its feature with top competitors here : Bright Pattern vs Zendesk Bright Pattern vs Genesys Bright Pattern vs NICE inContact.

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What is Bright Pattern customer distribution based on company size?

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What is Bright Pattern market share in the ivr?

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What are the top countries that use Bright Pattern?

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What are the top industries that use Bright Pattern?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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