Bright Pattern is the most effective cloud contact center software which helps businesses to simplify multichannel service.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.40%, Genesys with 2.99%, NICE inContact with 1.85% market share.
Popular Comparisons
The top three of Bright Pattern’s competitors in the Interactive Voice Response (IVR) category are Zendesk with 89.40%, Genesys with 2.99%, NICE inContact with 1.85% market share.
Bright Pattern vs Zendesk
Bright Pattern vs Genesys
Bright Pattern vs NICE inContact
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Around the world in 2024, over 93 companies have started using Bright Pattern as Interactive Voice Response (IVR) tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
BJ's Wholesale Club Holdings, Inc. | 10,000+ | Westborough | Massachusetts | United States | |
YMCA Of The North | 5,000 - 9,999 | Minneapolis | Minnesota | United States | |
hurtigruten.com.au | 5,000 - 9,999 | Melbourne | Victoria | Australia | |
Banmedica | 1,000 - 4,999 | Santiago | Santiago Metropolitan | Chile | |
Hurtigruten | 1,000 - 4,999 | Tromso | Troms | Norway | |
Ministerio De Relaciones Exteriores | 1,000 - 4,999 | Bogota | Bogota D.C. | Colombia | |
Hurtigruten | 1,000 - 4,999 | Tromso | Troms | Norway | |
i9 Sports | 1,000 - 4,999 | Riverview | Florida | United States | |
Touchstone Communications | 500 - 999 | Fort Worth | Texas | United States | |
CEDA | 500 - 999 | Chicago | Illinois | United States |
The top three products and services offering customers that use Bright Pattern for Interactive Voice Response (IVR) are Cloud Services (4), Workforce Management (4), Business Process Outsourcing (3).
Customers
The majority of Bright Pattern's customers for the ivr category fall in the company size of 20 - 49 employees (18 companies), 100 - 249 employees (15 companies), 1,000 - 4,999 employees (12 companies).
Employee Size
The top three geographies of Bright Pattern for ivr are the United States with 68(77.27%), Chile with 4(4.55%), Australia with 3(3.41%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Bright Pattern competitors?
Bright Pattern’s Top competitors in the ivr category are Zendesk, Genesys, NICE inContact. You can view a full list of Bright Pattern competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Bright Pattern and 40,000 other technologies on the internet. You can also compare Bright Pattern and its feature with top competitors here : Bright Pattern vs Zendesk Bright Pattern vs Genesys Bright Pattern vs NICE inContact.
What is Bright Pattern customer distribution based on company size?
What is Bright Pattern market share in the ivr?
What are the top countries that use Bright Pattern?
What are the top industries that use Bright Pattern?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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