Question 1

What are the different markets in which
        Zendesk and
        3CLogic compete against each other?

Accepted Answer

Zendesk and
        3CLogic compete against each other in
        the Contact Center, Customer Experience, Interactive Voice Response (IVR), Auto Dialer, Call Recording.

Question 2

How does the market share of
        Zendesk
        and 3CLogic compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Zendesk has a
        89.40%
        market share in comparison to
        3CLogic’s
        0.00%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        3CLogic holds the
        31st spot.

Question 3

How many customers are acquired by
        Zendesk and
        3CLogic in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Zendesk has
        166,487 customers and
        3CLogic has
        5 customers in the
        Interactive Voice Response (IVR)
        segment. Zendesk has
        166482 more customers than
        3CLogic in this category.

Question 4

What are the countries in which
        Zendesk and
        3CLogic has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Australia.
3CLogic has more customers in and United States.

Zendesk Vs 3CLogic : In-Depth Comparison

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Comparing the customer bases of Zendesk and 3CLogic

Comparing the market share of Zendesk and 3CLogic

Compare Zendesk vs 3CLogic customers by geography

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