Question 1

What are the different markets in which
        Genesys and
        3CLogic compete against each other?

Accepted Answer

Genesys and
        3CLogic compete against each other in
        the Communication, Contact Center, Customer Experience, Interactive Voice Response (IVR), Auto Dialer.

Question 2

How does the market share of
        Genesys
        and 3CLogic compare in the
        Interactive Voice Response (IVR) market?

Accepted Answer

In the Interactive Voice Response (IVR) market,
        Genesys has a
        3.51%
        market share in comparison to
        3CLogic’s
        0.00%.
        Since it has a better market share coverage,
        Genesys holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Interactive Voice Response (IVR) category, while
        3CLogic holds the
        32nd spot.

Question 3

How many customers are acquired by
        Genesys and
        3CLogic in the
        Interactive Voice Response (IVR) segment?

Accepted Answer

Genesys has
        6,710 customers and
        3CLogic has
        5 customers in the
        Interactive Voice Response (IVR)
        segment. Genesys has
        6705 more customers than
        3CLogic in this category.

Question 4

What are the countries in which
        Genesys and
        3CLogic has more customers?

Accepted Answer

Genesys has more customers in United States, United Kingdom and Australia.
3CLogic has more customers in and United States.

Genesys Vs 3CLogic : In-Depth Comparison

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Comparing the customer bases of Genesys and 3CLogic

Comparing the market share of Genesys and 3CLogic

Compare Genesys vs 3CLogic customers by geography

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