Gain market share and customer base information about the top Interactive Voice Response (IVR) software. Check out our list of Interactive Voice Response (IVR) Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.
42
Technologies Tracked
191060
Companies Tracked
Categories related to Interactive Voice Response (IVR)
Over 191060 companies are using Interactive Voice Response (IVR) tools. Zendesk with 88.85% market share (169762 customers), Genesys with 3.50% market share (6691 customers), Five9 with 1.78% market share (3401 customers).
Technology
Market Share (Est.)
Customers
88.85%
169762
3.50%
6691
1.78%
3401
1.77%
3391
1.60%
3050
Others
2.49%
4765
The majority of Interactive Voice Response (IVR) category falls in the company size of 0 - 9 employees (57811 companies), 20 - 49 employees (43430 companies), 100 - 249 employees (22384 companies).
Employee Size
Companies using Interactive Voice Response (IVR) technology software are majorly from the United States with 83302 (55.81%), United Kingdom with 16513 (11.06%), Australia with 7351 (4.92%) customers respectively.
Customers
Top industries that use Interactive Voice Response (IVR) for Marketing (2240), Technology (2015), Software (1678).
Customers
Analyze the market share of popular Interactive Voice Response (IVR) technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more
Ranking | Technology | Customers | Market share(Est.)(%) |
---|---|---|---|
1 | Zendesk | 169762 | 88.85 |
2 | Genesys | 6691 | 3.50 |
3 | Five9 | 3401 | 1.78 |
4 | NICE inContact | 3391 | 1.77 |
5 | Genesys PureCloud | 3050 | 1.60 |
6 | NewVoiceMedia | 1445 | 0.76 |
7 | Talkdesk | 878 | 0.46 |
8 | MessageBird | 718 | 0.38 |
9 | MiContact Center | 280 | 0.15 |
10 | Cloudagent | 237 | 0.12 |
11 | CallFire | 223 | 0.12 |
12 | RingCentral Contact Center | 186 | 0.10 |
13 | Bright Pattern | 106 | 0.06 |
14 | UJET | 84 | 0.04 |
15 | Magnetic North | 81 | 0.04 |
16 | Plum Voice Hosted IVR | 70 | 0.04 |
17 | Sharpen | 67 | 0.04 |
18 | PhoneBurner | 54 | 0.03 |
19 | Nectar Desk | 51 | 0.03 |
20 | Aspect Zipwire | 47 | 0.02 |
21 | Kixie | 43 | 0.02 |
22 | Aspect CXP Pro | 25 | 0.01 |
23 | Snapforce | 23 | 0.01 |
24 | Convoso | 23 | 0.01 |
25 | Pacific Timesheet | 21 | 0.01 |
26 | contactSPACE | 19 | 0.01 |
27 | Ameyo | 10 | 0.01 |
28 | Connect First | 10 | 0.01 |
29 | Survox | 9 | 0.00 |
30 | FluentStream | 7 | 0.00 |
31 | IVR Guru | 7 | 0.00 |
32 | 3CLogic | 6 | 0.00 |
33 | Voxibot the Voximal stack | 5 | 0.00 |
34 | uContact | 4 | 0.00 |
35 | LiveOps | 4 | 0.00 |
36 | CloudCall | 4 | 0.00 |
37 | VBVoice | 4 | 0.00 |
38 | Cisco Unified IP Interactive Voice Response | 4 | 0.00 |
39 | Ytel Platform | 3 | 0.00 |
40 | MDCall | 3 | 0.00 |
41 | TollFreeForwarding | 2 | 0.00 |
42 | Five9 IVR | 2 | 0.00 |
Find answers to the most often asked questions by users.
Who are the top Interactive Voice Response (IVR) software market leaders?
Top leaders in the category for Interactive Voice Response (IVR) software are Zendesk, Genesys, Five9. Here, you can view a full list of Interactive Voice Response (IVR) tools in the market.
How many companies use Interactive Voice Response (IVR) software these days?
Which company has the most significant market share in the Interactive Voice Response (IVR) software space?
What are the top industries that usually use Interactive Voice Response (IVR) softwares?
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